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Cursor moving to bottom left and clicking Start menu, requesting help


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#1 SofieMiller

SofieMiller

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Posted 20 March 2017 - 08:45 PM

Toshiba DX1215-D2101 Windows 10 Home 10.0.14393
 
have what appears to be a virus that frequently and repeatedly moves the mouse to the lower left of the screen and clicks on the Windows Start Menu.  It sometimes starts one of the news or movie applications on the windows start popup menu.  Have tried completely reloading windows (allowing it to remove all my files and programs), removed batteries from mouse and keyboard to make sure it was not a defect or short in those, tried some things I saw online with regard to unchecking mouse precision option, and virus protection software does not seem to detect it.  My reading online seems to indicate the virus may be on the master boot, but I sure would appreciate some help getting rid of this off my computer...it makes it very difficult to get anything done, as when you are trying to type in an application, the mouse moves again and then you are typing in the WIndows Start Search field.  Sophie


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