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Lenovo ideapad in automatic repair loop


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#1 satchfan

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Posted 20 March 2017 - 10:58 AM

I have a friend who has the problem of her Lenovo ideapad being in automatic repair loop. Obviously it came with no disk and I can't access the recovery partition as I have tried a PE environment, (not tried FRST Recovery Mode yet), but neither PE nor safe mode works.

I managed to get into the 'bios' but it has a UEFI and not a proper BIOS. The only options are set to "UEFI boot mode" or usb.

My question - is it safe to do a repair with a different Windows 10 disk or will this be dangerous to the system because of the UEFI?

Any ideas if I can't use the disk?

BTW, not very Windows educated so please don't assume too much knowledge on my part.

Nina


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#2 dc3

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Posted 20 March 2017 - 12:11 PM

You will need the Windows 10 installation media for your version of Windows 10.  If you do not have the installation media you can use the Media Creation Tool to create Windows 10 installation media for a disc or flash drive.

There are three options, use the second option Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on different PC.

There should be an option to choose the version of Windows you have installed, choose the proper version.

Follow the instructions and you should be good to go.

Place you installation media in the appropriate port or drive and restart the computer.  You should see the message Press any key to continue, press any key.  If you do not receive this message you may need to change the boot order in the BIOS.  The first device in the boot order will be either be a disc drive for a installation disc or a USB port for installation media installed on a flash drive.  The second devic in the boot order will be the SSD/Hdd.

When you see the Install Windows page tap/click on Repair your computer to start the Windows Recovery Environment.

In the Windows Recovery Environment you will see Choose an option screen, tap/click on
Troubleshoot.

Tap/click on Advanced options, then select Startup Repair.

After running the Startup Repair restart the computer to see if this has resolved the problem.


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#3 satchfan

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Posted 20 March 2017 - 05:28 PM

Thanks for the reply dc3 but from my limited knowledge this has to do with the motherboard; ie, the operating system can only be booted if the full and correct shipped HD disk image is written to the HD. That's why the question is about 'repair' as opposed to a full installation. Will a repair involve dependance on the UEFI?


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