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Out Of Memory error: mechanical fault with HDD


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#1 Mary_Jane

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Posted 18 March 2017 - 10:24 PM

Mod edit: Split from https://www.bleepingcomputer.com/forums/t/495121/driveimage-xml-index-file-corrupted-cant-restore


I have a full backup of my computer through Runtime DriveImage that I did not test! Unfortunately the hard disk now has a mechanical fault and so I am relying on DriveImage backup to retrieve my data and I get an Out of Memory error. It seems that the xml file is either incomplete or has not finished correctly. Suggestions welcome!

Edited by Al1000, 19 March 2017 - 08:44 AM.


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#2 RenoGeek

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Posted 20 March 2017 - 01:12 PM

Hi a quick search shows that this seems to be a common error and has to do with data corruption of the /xml file.

A rant here...

 https://www.technibble.com/forums/threads/runtime-software-thanks-for-nothing.41643/

 

Seems to confirm this and shows the company offers no support.

Hopefully you have another backup using a different program or service.

 

The only other idea I might suggest would depend if your still try to restore your data to the drive that is going bad?

If you are then I would suggest trying to restore the file to a new HD or SSD. 


I am not anti-social, I'm just not user friendly. 

Have you backed up today? Did you backup your backup?

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