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Launched laptop and says it's cleaning the hard drive

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#1 oremaster


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Posted 18 March 2017 - 03:34 PM

This morning I launched my laptop, then the posted a percentage number, next to it it said along the lines of "Please wait. Cleaning your drive C:", I found it really fishy so then I ran MalwareBytes. It said everything was fine so then I started going through my day. Then this happened. I was playing CS:GO, in the middle of a match then it disconnected me saying something about I couldn't connect to VAC servers because there were files on my system that prevented me? So then I was really suspicious now, so then I ran MalwareBytes Chameleon, but it said there was an error with my anti rootkits. Help please.

Update : I tried to launch MalwareBytes again and it says I don't have the appropriate permissions.

Edited by oremaster, 18 March 2017 - 03:45 PM.

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#2 buddy215


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Posted 18 March 2017 - 04:49 PM

Welcome to BC....


Try booting into safe mode with networking and running a scan using MBAM. If the scan is successful, copy and paste the scan log in your next post.


While still in safe mode attempt to download the programs below and run scans per directions. MBAM may ask you to reboot to remove what it finds if

scan is successful. If that is the case just attempt to download and run the programs while in regular mode.


Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download


Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

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