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Am I Infected?? Computer freezing up.


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8 replies to this topic

#1 rpm2

rpm2

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  • Local time:01:51 AM

Posted 16 March 2017 - 06:50 PM

My computer has been freezing. I the mouse just stops and will not move. Then it starts moving again. It will also go in directions by its self. I am running Windows 7 and Firefox.



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#2 Broni

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  • Location:Daly City, CA
  • Local time:10:51 PM

Posted 16 March 2017 - 09:47 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 rpm2

rpm2
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  • Local time:01:51 AM

Posted 17 March 2017 - 04:14 PM

 Results of screen317's Security Check version 1.014 --- 12/23/15  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Panda Free Antivirus   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 24.0.0.221  
 Mozilla Firefox (52.0)
 Mozilla Thunderbird (45.8.0)
 Google Chrome (55.0.2883.87)
 Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 

Farbar Service Scanner Version: 27-01-2016
Ran by Robert (administrator) on 17-03-2017 at 17:17:41
Running from "C:\Users\Robert\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Robert (administrator) on 17-03-2017 at 17:29:57
Running from "C:\Users\Robert\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Precision WorkStation T3500 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : MININT-QCTVGB0
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : westell.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : westell.com
   Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
   Physical Address. . . . . . . . . : B8-AC-6F-9A-C8-E5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.200.36(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, March 17, 2017 4:15:46 PM
   Lease Expires . . . . . . . . . . : Saturday, March 18, 2017 4:15:46 PM
   Default Gateway . . . . . . . . . : 192.168.200.1
   DHCP Server . . . . . . . . . . . : 192.168.200.1
   DNS Servers . . . . . . . . . . . : 192.168.200.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.westell.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : westell.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:78cf:c4a:1d17:3f57:37db(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c4a:1d17:3f57:37db%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  hubrouter.westell.com
Address:  192.168.200.1

Name:    google.com
Addresses:  2607:f8b0:4009:812::200e
      74.125.138.102
      74.125.138.100
      74.125.138.139
      74.125.138.101
      74.125.138.138
      74.125.138.113


Pinging google.com [74.125.138.113] with 32 bytes of data:
Reply from 74.125.138.113: bytes=32 time=30ms TTL=45
Reply from 74.125.138.113: bytes=32 time=65ms TTL=45

Ping statistics for 74.125.138.113:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 65ms, Average = 47ms
Server:  hubrouter.westell.com
Address:  192.168.200.1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      2001:4998:58:c02::a9
      98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=102ms TTL=49
Reply from 98.138.253.109: bytes=32 time=63ms TTL=49

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 63ms, Maximum = 102ms, Average = 82ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...b8 ac 6f 9a c8 e5 ......Broadcom NetXtreme 57xx Gigabit Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.200.1   192.168.200.36     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.200.0    255.255.255.0         On-link    192.168.200.36    276
   192.168.200.36  255.255.255.255         On-link    192.168.200.36    276
  192.168.200.255  255.255.255.255         On-link    192.168.200.36    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.200.36    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.200.36    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:78cf:c4a:1d17:3f57:37db/128
                                    On-link
 14    306 fe80::/64                On-link
 14    306 fe80::c4a:1d17:3f57:37db/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/17/2017 04:15:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/17/2017 03:53:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/16/2017 09:43:41 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108

Error: (03/16/2017 08:13:22 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108

Error: (03/16/2017 06:45:38 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: The operation timed out
 ErrorCode: 14007(0x36b7).

Error: (03/16/2017 06:19:02 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (03/16/2017 05:35:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/16/2017 05:31:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/12/2017 09:53:22 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (03/12/2017 03:21:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (03/17/2017 04:16:51 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/17/2017 04:15:47 PM) (Source: Service Control Manager) (User: )
Description: The Virtual Usb Bus Enumerator service failed to start due to the following error:
%%577 = Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Error: (03/17/2017 03:54:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/17/2017 03:53:26 PM) (Source: Service Control Manager) (User: )
Description: The Virtual Usb Bus Enumerator service failed to start due to the following error:
%%577 = Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Error: (03/16/2017 05:35:55 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/16/2017 05:34:54 PM) (Source: Service Control Manager) (User: )
Description: The Virtual Usb Bus Enumerator service failed to start due to the following error:
%%577 = Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Error: (03/16/2017 05:32:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/16/2017 05:31:05 PM) (Source: Service Control Manager) (User: )
Description: The Virtual Usb Bus Enumerator service failed to start due to the following error:
%%577 = Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Error: (03/12/2017 03:22:12 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/12/2017 03:21:07 PM) (Source: Service Control Manager) (User: )
Description: The Virtual Usb Bus Enumerator service failed to start due to the following error:
%%577 = Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



Microsoft Office Sessions:
=========================
Error: (03/17/2017 04:15:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/17/2017 03:53:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/16/2017 09:43:41 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 90080108

Error: (03/16/2017 08:13:22 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 90080108

Error: (03/16/2017 06:45:38 PM) (Source: CVHSVC)(User: )
Description: Error: The operation timed out
 ErrorCode: 14007(0x36b7).

Error: (03/16/2017 06:19:02 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (03/16/2017 05:35:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/16/2017 05:31:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/12/2017 09:53:22 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (03/12/2017 03:21:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2017-03-17 16:15:47.436
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-17 16:15:47.373
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-17 16:15:21.462
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-17 16:15:21.399
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-17 15:53:26.478
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-17 15:53:26.416
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-17 15:53:18.257
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-17 15:53:18.195
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-16 17:34:54.514
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-03-16 17:34:54.452
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mcamvusb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 12285.54 MB
Available physical RAM: 9835.31 MB
Total Virtual: 24569.26 MB
Available Virtual: 22010.89 MB

========================= Partitions: =====================================

1 Drive c: (OSDisk) (Fixed) (Total:135.33 GB) (Free:56.64 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:13.68 GB) (Free:8.1 GB) NTFS

========================= Users: ========================================

User accounts for \\MININT-QCTVGB0

Administrator            Guest                    Robert                   

========================= Restore Points ==================================

17-03-2017 20:45:32 Scheduled Checkpoint

**** End of log ****
 


Edited by rpm2, 17 March 2017 - 04:31 PM.


#4 rpm2

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Posted 17 March 2017 - 06:25 PM

I ran all other Malware-bytes, Malware-bytes Anti Rootkit, and rkill. No threats were found



#5 Broni

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Posted 17 March 2017 - 10:03 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 rpm2

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Posted 26 March 2017 - 04:26 PM

Sorry for the delay. I have done all downloads and found no threats. The mouse has frozen and completely stopped. I had to do a hard shut down and restart.



#7 Broni

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Posted 26 March 2017 - 08:30 PM

I suggest new topic in Windows or hardware forum.

Good luck :)


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#8 rpm2

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Posted 29 March 2017 - 07:55 PM

thanks for your help



#9 Broni

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Posted 29 March 2017 - 08:01 PM

You're very welcome p22002759.gif


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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