Am I infected? Please help!

I noticed a program named COM Surrogate running in the background while using task manager. When I looked googled it, people had reported it as malware. Not sure how to go about fixing this. Thanks in advance!

Welcome Sprinkles, it may or may not be malware but running this will find it if it is.



Please download Powelikscleaner (by ESET) and save it to your Desktop.

1. Double-click on ESETPoweliksCleaner.exe to start the tool.

2. Read the terms of the End-user license agreement and click Agree.

3. The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.



4. If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.



The tool will produce a log in the same directory the tool was run from.

Please copy and paste the log in your next reply.

Sorry for the late response, its says as follows

"Threat not found. You dont have Win32/Poweliks Win32/Kovter in your system."

it also is not letting me produce a log.

Hi, Now I'm behind. I did not get a email reply.. Lets do this . Run RKill then MBAM
 
Please download Rkill by Grinler and save it to your desktop.

• Link 1
• Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista/Windows7, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.

• Do not reboot the computer, you will need to run the application again.

Malwarebytes Anti-Malware

• Download MalwareBytes Anti-Malware to your desktop.
• Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
• Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
• Click the Scan Now button, a threat scan will start automatically.
• MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
• Your computer is now being scanned, please do not use your computer during the scan.
  • If no threats were found, click View detailed log.
    • Click Export and save the log as a .txt file on your Desktop or another location.
  • If the scan detected any threats, click Apply Actions.
    • To complete any actions taken you will be prompted to restart your computer...click on Yes.
    • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
    • Check the box next to Scan Log. Choose the most current scan and click View.
    • Click Export and save the log as a .txt file on your Desktop or another location.
• Providing the MalwareBytes' Anti-Malware log file
  • Attach the log file you just saved to your next reply for further review.