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Problems logging into my facebook account


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#1 a.h.h.10

a.h.h.10

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Posted 15 March 2017 - 08:02 PM

Last week I got a facebook account. I set up my account so that facebook would tell me if someone tried to log into my account and I also enabled the code feature you have to enter in at login.

 

I have tried multiple times today to log into my account today but can't. This is the message that I get:

 

Log in from a recognized computer
You currently have no phone listed on your account. Please log in from a recognized device to regain access to your account.
Once you regain access, we recommend adding a new phone or disabling the login approvals feature.
Other options:
 
I do have a phone listed on my account. I don't know why it's saying this. I have tried logging in on the only two computers that I ever log into facebook with. They both give me the same message. I have looked at the "Contact the Facebook Help Team" link but it wants me to either give my driver's license or send a pic of myself with a code (which I don't want to do and also doesn't help that I never added a profile pic featuring my face).
 
I have looked on facebook's help page for answers, but can't find a solution.
 
Help greatly appreciated.

 



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