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Crash - Kernel Power ID:41 - Self Reboot


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#1 xerxerus

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Posted 15 March 2017 - 07:50 PM

Hi, i got windows 10 and lately my pc has been rebooting itself.. in event viewer its described as Kernel Power error id 41 (category 63). 

 

 It happened like once a week, but now its the fourth time today.. it always happens when i play rocket league, never happened when i played csgo. (perhaps bcs rocket league is more gpu heavy?? idk..) it could be a coincidence tho.

 

Please if you can help in any way, try, i would be so happy.

 

XML Code:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>4</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-03-14T17:17:11.044043800Z" />
<EventRecordID>25201</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Admin-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
</EventData>
</Event>

 

Event viewer full log: http://leteckaposta.cz/696945436

 

 

 

 CrystalDiskInfo:

 

----------------------------------------------------------------------------
CrystalDiskInfo 7.0.5 © 2008-2016 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 10 [10.0 Build 14393] (x64)
Date : 2017/03/14 18:51:34

-- Controller Map ----------------------------------------------------------
+ ATA Channel 0 (0) [ATA]
- HL-DT-ST DVDRAM GH24NSC0 ATA Device
+ ATA Channel 1 (1) [ATA]
- ST1000DM003-1ER162 ATA Device
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ PCI Standardní dvoukanálový řadič IDE [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ PCI Standardní dvoukanálový řadič IDE [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- Řadič prostorů úložišť [SCSI]

-- Disk List ---------------------------------------------------------------
(1) ST1000DM003-1ER162 : 1000,2 GB [0/1/0, pd1] - st

----------------------------------------------------------------------------
(1) ST1000DM003-1ER162
----------------------------------------------------------------------------
Model : ST1000DM003-1ER162
Firmware : CC45
Serial Number : W4Y0W984
Disk Size : 1000,2 GB (8,4/137,4/1000,2/1000,2)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/300 | SATA/600
Power On Hours : 11035 hod.
Power On Count : 842 krát
Temperature : 28 C (82 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 112 _99 __6 000002F7D850 Počet chyb čtení
03 _97 _97 __0 000000000000 Čas na roztočení ploten
04 100 100 _20 00000000033B Počet spuštění/zastavení
05 100 100 _10 000000000000 Počet přemapovaných sektorů
07 _86 _60 _30 00001890377D Počet chybných hledání
09 _88 _88 __0 000000002B1B Hodin v činnosti
0A 100 100 _97 000000000000 Počet opakovaných pokusů o roztočení ploten
0C 100 100 _20 00000000034A Počet cyklů zapnutí zařízení
B7 100 100 __0 000000000000 Specifický pro výrobce
B8 100 100 _99 000000000000 Ukončovacích chyb
BB 100 100 __0 000000000000 Ohlášeno neopravitelných chyb
BC 100 _99 __0 000000000012 Časový limit příkazu
BD _97 _97 __0 000000000003 Vysoká rychlost zápisu
BE _72 _62 _45 00001C12001C Teplota toku vzduchu
BF 100 100 __0 000000000000 Počet udalostí zaznamenaných otřesovým senzorem
C0 100 100 __0 000000000061 Počet vypnutí disku
C1 _98 _98 __0 000000001451 Počet cyklů načítání/vymazání
C2 _28 _40 __0 000B0000001C Teplota
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000000 Počet chyb v kontrolním součtu UltraDMA
F0 100 253 __0 BFE500002B1B Čas nastavování hlaviček - v hodinách
F1 100 253 __0 000E98F790CB Total Host Writes
F2 100 253 __0 00222A476E42 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5734 5930 5739 3834
020: 0000 0000 0004 4343 3435 2020 2020 5354 3130 3030
030: 444D 3030 332D 3145 5231 3632 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 5110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 850E 0004 00CC 0040
080: 03F0 001F 346B 7D69 4163 3469 BC49 4163 407F 0032
090: 0032 8080 FFFE 0000 D0D0 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5000 C500
110: 7C8A 1ABA 0000 0000 0000 0000 0000 0000 0000 405E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 6DB0
130: 7470 6DB0 7470 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 05FF 0280 0000 0000
150: 0008 0000 0000 0000 0000 8000 0000 0000 5800 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 1085 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 107E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0007 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 AEA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 70 63 50 D8 F7 02 00 00 00 03 03
010: 00 61 61 00 00 00 00 00 00 00 04 32 00 64 64 3B
020: 03 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 56 3C 7D 37 90 18 00 00 00 09 32
040: 00 58 58 1B 2B 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 4A 03 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 64 64 00
080: 00 00 00 00 00 00 BC 32 00 64 63 12 00 00 00 00
090: 00 00 BD 3A 00 61 61 03 00 00 00 00 00 00 BE 22
0A0: 00 48 3E 1C 00 12 1C 00 00 00 BF 32 00 64 64 00
0B0: 00 00 00 00 00 00 C0 32 00 64 64 61 00 00 00 00
0C0: 00 00 C1 32 00 62 62 51 14 00 00 00 00 00 C2 22
0D0: 00 1C 28 1C 00 00 00 0B 00 00 C5 12 00 64 64 00
0E0: 00 00 00 00 00 00 C6 10 00 64 64 00 00 00 00 00
0F0: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 F0 00
100: 00 64 FD 1B 2B 00 00 E5 BF 23 F1 00 00 64 FD CB
110: 90 F7 98 0E 00 00 F2 00 00 64 FD 42 6E 47 2A 22
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 50 00 00 73
170: 03 00 01 00 01 69 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 28 1C 00 00 03 03 03 03 03 03 03 03
190: 03 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 BE CE 32 BA 21 24 00 00
1B0: 00 00 00 00 01 00 FF FF CB 90 F7 98 0E 00 00 00
1C0: 42 6E 47 2A 22 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 A9 25 00 00 01 00 00 00
1E0: 00 00 00 00 F0 0E 01 00 00 00 00 00 00 00 00 03
1F0: 00 00 00 00 00 00 00 00 00 00 14 18 00 00 00 60

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 F0 00
100: 00 00 00 00 00 00 00 00 00 00 F1 00 00 00 00 00
110: 00 00 00 00 00 00 F2 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FD


Edited by xerxerus, 15 March 2017 - 07:51 PM.


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#2 bwv848

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Posted 15 March 2017 - 09:27 PM

Greetings, xerxerus and :welcome: to BleepingComputer!

Please follow these BSOD posting instructions and attach the requested files in your next reply.

Thanks.

Useful information!
Please only use the .ZIP compression format, do not use .7z, .rar, etc.!!!


If I do not reply in three days, please message me.
 
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#3 xerxerus

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Posted 16 March 2017 - 12:46 AM

Greetings, xerxerus and :welcome: to BleepingComputer!

Please follow these BSOD posting instructions and attach the requested files in your next reply.

Thanks.

Useful information!
Please only use the .ZIP compression format, do not use .7z, .rar, etc.!!!

Hi! Thank you for your fast reply and for the help you provided me.. I am very emarassed about posting here before reading the basic topic... 

 

I attached the two zip files, however the SysnativeFileCollectionApp didnt finish - it stuck on Waiting for tasks to complete for about 10 minutes, then i killed it and created a zip from the folder.

 

 

  • Windows 10 X64
  • CPU - AMD FX 6300
  • GPU - GTX 660 
  • prebuild pc (firm no longer exists)

Attached Files


Edited by xerxerus, 16 March 2017 - 04:18 AM.


#4 bwv848

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Posted 16 March 2017 - 08:58 PM

Hi, xerxerus, :)

Unfortunately, there were no memory dumps in you report. Please stop using CCleaner as it automatically deletes them. We'll have to wait until you get dumps again.

However, please uninstall DAEMON TOOLS Lite and ALL GIGABYTE software you have... they are known to cause unexpected BSODs!

Regards . . .
bwv848


If I do not reply in three days, please message me.
 
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#5 xerxerus

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Posted 17 March 2017 - 09:44 AM

Hi, xerxerus, :)

Unfortunately, there were no memory dumps in you report. Please stop using CCleaner as it automatically deletes them. We'll have to wait until you get dumps again.

However, please uninstall DAEMON TOOLS Lite and ALL GIGABYTE software you have... they are known to cause unexpected BSODs!

Regards . . .
bwv848

uninstalled CCleaner and turned off Bitdefender so hopefully its ok now 

Attached Files



#6 bwv848

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Posted 17 March 2017 - 10:08 AM

Not yet... still no memory dumps. :( Just a reminder — please uninstall DAEMON TOOLS Lite and ALL GIGABYTE software you have.


If I do not reply in three days, please message me.
 
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#7 xerxerus

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Posted 17 March 2017 - 11:55 AM

Not yet... still no memory dumps. :( Just a reminder — please uninstall DAEMON TOOLS Lite and ALL GIGABYTE software you have.

I did it 2 more times always same size and everything.. even when daemon tools is completely uninstalled and all gigabyte too expect for "Bios" gigabyte app.. too scared to uninstall that

 

But idk why doesnt it show the memory dumps, it says it completed successfully.. :/ Any idea what could cause this?



#8 bwv848

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Posted 17 March 2017 - 09:12 PM

Is your computer setup to produce dumps?


Edited by bwv848, 17 March 2017 - 09:12 PM.

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