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Xfinity Wifi Keeps Dropping

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#1 pcpunk


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Posted 15 March 2017 - 02:20 PM

I don't know what's going on with my Wifi but need to get back to work using the internet.  I started having troubles 13 days ago when there was an Outage for a few hours.  I then had some broken packages downloaded.  Then noticed constant Spinning of the little Icon in the Web Page Tabs.  Even had the "No Internet Connection, Help" message while in my email.  Other Websites experience the same thing.  My neighbor said they were having the same problem.


The Main issue is that I have great speed 30.06 DL and 6.07 UL, but it keeps dropping.  I need to do some installs, and cannot have Broken Updates.


Is there an online tool that will monitor my connection over a period to view the drops?


Things I've checked, but were many, so may have left things out here.


-Disconnected Router and connected Directly to the Modem (My own Arris SURFboard SB6121) Still had issues.  Modem was bought in the last year and is still supported by Xfinity.

My Router is a Belkin F7D1301


-  "ping" many sites over and over.
-  speedtest.net Seems all good, but not sure about the little Graph.  Seems to me it should be a Steady as Possible Line.  Sometimes it is, and others there are many Spikes.  Don't know how critical this is.

-  netstat -a Was all good.

-  Had Four Comcast Techs come out and were clueless as to what was going on, imagine that lol!

-  "My Trace Route" Appeared to be all good.

-   As a last Resort I just went and got a new Modem Router from Comcast.  Now...hopefully...someone will help me be sure the problem is fixed, before I start downloading Updates on a new Install. 


Thanks, pc out


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