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Suspected rootkit causing BSOD


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2 replies to this topic

#1 Vornim

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Posted 15 March 2017 - 12:08 PM

Hi all. I'm getting a BSOD error that's pointing to a possible rootkit upon initial research. An associate of mine recommended I come here to post since you guys are so smart.

 

The errors I'm getting are: 0x0000008e (0xc0000005, 0x806380c7, 0x9a69899c, 0x00000000). The laptop is pretty old and running Windows XP. It's a Dell Latitude E5500. The FRST log is included.

 

The things I've tried include:

- Startup repair does not work.

- Booting into safe mode, but I didn't know what I was looking for.

- Booting to Kapersky Rescue Disk to do a malware scan.

- Attempted rebuilding BCD, fixmbr didn't work either.

 

I booted into a Windows 7 disk to create the FRST log since I can't even log into the user account without the BSOD popping up.

 

An associate of mine recommended this site to me. I'm not sure where to go next or what can be found in these logs, but any direction is better than no direction.

 

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#2 JSntgRvr

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Posted 16 March 2017 - 12:41 PM

The things I've tried include:

- Startup repair does not work.

- Booting into safe mode, but I didn't know what I was looking for.

- Booting to Kapersky Rescue Disk to do a malware scan.

- Attempted rebuilding BCD, fixmbr didn't work either.

 

You are working on an XP machine. None of what you have done will work. If you are able to boot in Safe mode, run FRST in Safe mode.


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#3 JSntgRvr

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Posted 21 March 2017 - 04:50 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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