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Loud PC And Sudden Power-Off


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#1 mitcheyfex

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Posted 14 March 2017 - 02:03 PM

Hello Guys,

 

You've always been so helpful here at Bleepingcomputer so i thought i'd rattle your brain with another issue that's driving me up the wall.

 

Sometimes after using my PC for awhile and in particular Gaming, The fans become increasingly loud and the PC will suddenly power off, bringing up a black screen apon restart mentioning that Asus Power Surge has had to kick in. What on earth is going on with my PC?!

 

OS Name    Microsoft Windows 10 Pro
Version    10.0.14393 Build 14393
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    DESKTOP-6HH5N0M
System Manufacturer    System manufacturer
System Model    System Product Name
System Type    x64-based PC
System SKU    SKU
Processor    Intel® Core™ i5-2500K CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 1201, 17/08/2012
SMBIOS Version    2.7
Embedded Controller Version    255.255
BIOS Mode    Legacy
BaseBoard Manufacturer    ASUSTeK COMPUTER INC.
BaseBoard Model    Not Available
BaseBoard Name    Base Board
Platform Role    Desktop
Secure Boot State    Unsupported
PCR7 Configuration    Binding Not Possible
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume1
Locale    United Kingdom
Hardware Abstraction Layer    Version = "10.0.14393.206"
User Name    DESKTOP-6HH5N0M\Mitch
Time Zone    GMT Standard Time
Installed Physical Memory (RAM)    8.00 GB
Total Physical Memory    7.95 GB
Available Physical Memory    5.97 GB
Total Virtual Memory    9.20 GB
Available Virtual Memory    7.17 GB
Page File Space    1.25 GB
Page File    C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    No
Hyper-V - Data Execution Protection    Yes




 

 

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#2 bwv848

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Posted 14 March 2017 - 02:26 PM

What's the make/model/wattage of your power supply? :)


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#3 mitcheyfex

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Posted 14 March 2017 - 03:50 PM

What's the make/model/wattage of your power supply? :)


Thanks for your reply, how would i go about finding that info out without opening my PC up?



#4 bwv848

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Posted 14 March 2017 - 04:07 PM

If this is a pre-built PC, then the specifications should be listed on the manufacturer's website. However, I don't believe it is, and therefore, you'll have to open up the case. All you should need is a screwdriver — it's not that hard. :)

Also, can you also please follow these BSOD posting instructions and attach the requested files in your next reply?

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#5 mitcheyfex

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Posted 14 March 2017 - 04:23 PM

I hope this helps, again thanks for your help!

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#6 bwv848

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Posted 14 March 2017 - 09:42 PM

I believe you PSU is an ACE, a little-known brand. Since ACE's reputation is quite poor, with many saying that their PSUs are quite low-quality, is it possible you swap PSUs? It's highly likely that your PSU is faulty, given the nature of the error messages.

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