Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How to reset Windows 8.1 on my laptop


  • Please log in to reply
12 replies to this topic

#1 suf45

suf45

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:10:17 AM

Posted 14 March 2017 - 04:49 AM

Hi there.

 

I want to reset my laptop which has windows 8.1 Basically I want to remove everything and reinstall windows when I go to get started it comes up with the message ' Could not find the recovery environment. Insert your Windows installation or recovery media, and restart your PC with the media'

 

How do I go about doing this? I have a recovery installation CD from Dell that came with my laptop. Can I use this if so how do i go about doing it?

 

Thanks 

 

 



BC AdBot (Login to Remove)

 


#2 hugeB

hugeB

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:05:17 PM

Posted 14 March 2017 - 08:09 PM

Refer to the documents came with the laptop for how to open the boot menu.

 

insert the CD in the optical drive, power on the laptop, open the boot menu and choose to boot from CD, follow the instructions to install the Windows.



#3 suf45

suf45
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:10:17 AM

Posted 15 March 2017 - 03:50 AM

Refer to the documents came with the laptop for how to open the boot menu.

 

insert the CD in the optical drive, power on the laptop, open the boot menu and choose to boot from CD, follow the instructions to install the Windows.

 

Thank you for replying. I don't where the documentation is. So is there a way?

 

Thanks 



#4 hugeB

hugeB

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:05:17 PM

Posted 15 March 2017 - 04:18 AM

 

Refer to the documents came with the laptop for how to open the boot menu.

 

insert the CD in the optical drive, power on the laptop, open the boot menu and choose to boot from CD, follow the instructions to install the Windows.

 

Thank you for replying. I don't where the documentation is. So is there a way?

 

Thanks 

 

search online for how to open the boot menu.



#5 JohnC_21

JohnC_21

  • Members
  • 23,582 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:17 AM

Posted 15 March 2017 - 10:25 AM

On a Dell tap F12 at boot with the DVD in the optical drive. This will open a boot menu that allows you to select the boot device. Follow this guide for a clean install.

 

https://www.lifewire.com/how-to-clean-install-windows-8-or-8-1-2626254



#6 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,460 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:02:17 AM

Posted 15 March 2017 - 12:57 PM

If you can boot into Windows normally you can do a Rest which will reinstall the operating system and will remove all of your data, third party programs, updates, or any other downloaded applications.

1. Swipe in from the right edge of the screen, click/tap on Settings, and then click/tap on Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click/tap on Settings, then click/tap on Change PC settings.)

Click/tap on Update and recovery, then click/tap Recovery.

Under Remove everything and reinstall Windows, click/tap Get started.
Follow the instructions on the screen.


Edited by dc3, 15 March 2017 - 12:58 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 suf45

suf45
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:10:17 AM

Posted 15 March 2017 - 05:27 PM

It won't let me do it that way. It says insert media. I was on windows 10 before and I downgraded to windows 8.1



#8 hugeB

hugeB

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:05:17 PM

Posted 15 March 2017 - 07:52 PM

It won't let me do it that way. It says insert media. I was on windows 10 before and I downgraded to windows 8.1

It seems your cd has become unreadable.

 

Since your laptop came with Win. 10 pre-installed, you may download the Win.10 .iso file and use it to install Win. 10 in your laptop.

 

I am not sure if a computer pre-installed with Win. 10 is permanently activated for Win, 10.



#9 suf45

suf45
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:10:17 AM

Posted 16 March 2017 - 05:22 AM

I want to stay on windows 8.1 and just wanna reset my laptop



#10 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,460 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:02:17 AM

Posted 16 March 2017 - 07:27 AM

If this computer came with Windows 10 installed on it you can't install Windows 8.1 unless you purchase a product key for that version of Windows.  Product keys are specific to one version of Windows.

 

You will need to do the following to install Windows 8.1 over Windows 10.

 

Boot your computer with Windows 8.1 installation files (make sure your PC is set to boot from the drive with installation files).

During the Windows Setup, click Next, accept the licensing, and click Next.

Click the option Custom: Install Windows only (Advanced) option to do a clean installation.

Delete any partition created by you current operating system.

Select the empty drive and click Next to begin the installation process.

Follow the prompts to complete the installation.

 

Personally, I don't see why you would want to go back to Windows 8.1.  Windows 10 is a much better operating system.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 medab1

medab1

  • Members
  • 747 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:earth
  • Local time:05:17 AM

Posted 25 March 2017 - 04:09 AM

The following may help.

If you have a valid Product Key for your installed 8.1 you can find it with the vbs script on this page---

 

https://www.bleepingcomputer.com/forums/t/595774/product-key/#entry3861471

 

It is zipped.

If you have 7zip--

 

http://www.7-zip.org/download.html

 

just right click the zip file & choose extract here.

 

Saving it to your Desktop makes it easy to find.

 

What I did once upon a time was to use the Media Creation Tool---

 

https://www.microsoft.com/en-us/software-download/windows8

 

to create an 8.1 Pro iso.

I used 7zip to extract it to a 64 GB usb pen drive---

 

screenshot_387.jpg

 

I already had a valid Product Key & a Microsoft Account.

8.1 was automatically activated.

 

Just letting you know how I did things.

Just noticed I could add the zip file.

 

Attached File  ShowKey v1.3.vbs.zip   1.33KB   2 downloads

 

 


Learn to take screenshots & add them to your posts. :thumbup2:

Learn to use Google Search.  :busy:


#12 randee22

randee22

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:05:17 AM

Posted 27 March 2017 - 07:38 PM

I don't have a CD with my new HP laptop...how do i fix and reinstall windows 8



#13 FreeBooter

FreeBooter

  • Members
  • 3,137 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Turkey - Adana
  • Local time:12:17 PM

Posted 28 March 2017 - 07:23 AM

You can create Windows 8.1 Setup DVD using Windows 8.1 Media Creation Tool.


2GvnEq2.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users