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Making the forum better


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#1 Natasha4rawlings

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Posted 13 March 2017 - 04:43 AM

Hi, I'm Natasha,the forum so far has offered up solutions to most of the ict problems common to our computers... But not everything is entirely solved... How can we take this to a next level to incorporate various users virtually and experience a better and smoother operation.


Edited by hamluis, 13 March 2017 - 06:28 AM.
Moved from Introductions to Announcement, Comments - Hamluis.


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#2 Chris Cosgrove

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Posted 13 March 2017 - 08:09 PM

Well, the Members on BC can only attempt to answer the questions they are asked and it is true that not all the problems raised come to a satisfactory conclusion. Partly this is due to people not describing their problem or their equipment adequately and partly this is due to the fact that the people who may be responding to a problem may not be fully aware of the solution. We are after all all volunteers and enthusiasts.

 

It is also a fact that not all problems are open to written solutions, sometimes actual hands-on analysis and testing works better and that is something a forum like BC cannot provide.

 

However if you can come up with suggestions to actually improve the experience the staff will certainly be willing to listen.

 

Chris Cosgrove


Edited by Chris Cosgrove, 13 March 2017 - 08:10 PM.


#3 Natasha4rawlings

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Posted 14 March 2017 - 03:46 AM

Solutions could come through the ideal description of the problem... However, I think it would be great to have an option open for photos or videos.... Or even conference calls... It will certainly take the forum to reach new heights

#4 Chris Cosgrove

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Posted 21 March 2017 - 07:47 PM

In many - not all - sections of BC you are allowed to post images such as screenshots and you can provide links to externally stored pictures and videos - such as on DropBox and elsewhere - in any section of the forum.

 

Conference calls and other forms of remote assistance are not allowed, as per the forum rules all help and advice must be given on open forum pages or on the chat room. However if you prefer a more nearly direct means of communication than the the forum pages there is the IRC chat channel -

 

https://www.bleepingcomputer.com/chat/

 

Chris Cosgrove






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