Well, the Members on BC can only attempt to answer the questions they are asked and it is true that not all the problems raised come to a satisfactory conclusion. Partly this is due to people not describing their problem or their equipment adequately and partly this is due to the fact that the people who may be responding to a problem may not be fully aware of the solution. We are after all all volunteers and enthusiasts.
It is also a fact that not all problems are open to written solutions, sometimes actual hands-on analysis and testing works better and that is something a forum like BC cannot provide.
However if you can come up with suggestions to actually improve the experience the staff will certainly be willing to listen.
Edited by Chris Cosgrove, 13 March 2017 - 08:10 PM.