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Java update handler starts playing ads in the background.HELP!!!!!!!


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#1 anionoina

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Posted 12 March 2017 - 01:41 PM

Last two weeks, without going to any new sites or downloading anything, the Java update handler starts randomly playing certain ads in the background. I 've tried many free versions of malware-removing programs without success. If someone experienced something similar, plz help me!!! It's getting really annoying.... 



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#2 nasdaq

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Posted 13 March 2017 - 08:01 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.
==============================

#3 anionoina

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Posted 13 March 2017 - 09:58 AM

These are my results so far... :wink:

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#4 nasdaq

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Posted 13 March 2017 - 12:50 PM


Remove these programs in bold via the Control Panel > Programs > Programs and Features.
Java SE Development Kit 8 Update 60 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180600}) (Version: 8.0.600.27 - Oracle Corporation)
KMSpico v9.3.1 (HKLM\...\KMSpico_is1) (Version: 9.3.1 - )
<<<>>>

Run the AdwCleaner tool and delete everything that was reported.
<<<>>>

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-2675140178-3368192253-2675349952-1001\...\Run: [Java Updater] => C:\Users\anionoina\AppData\Local\Java Updater.exe [ ] ()
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
FF HKLM-x32\...\Thunderbird\Extensions: [eplgTb@eset.com] - C:\Program Files\ESET\ESET NOD32 Antivirus\Mozilla Thunderbird => not found
CHR HomePage: Default -> hxxp://mystart.incredibar.com/?a=6PQGPfDurS&loc=skw
CHR StartupUrls: Default -> "hxxp://mystart.incredibar.com/?a=6PQGPfDurS&loc=skw",""
CHR Extension: (?????µ?? st? Chrome Web Store) - C:\Users\anionoina\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-03-08]
CHR Extension: (Chrome Media Router) - C:\Users\anionoina\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-01-27]
CHR HKU\S-1-5-21-2675140178-3368192253-2675349952-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [mjbepbhonbojpoaenhckjocchgfiaofo] - hxxps://clients2.google.com/service/update2/crx
S3 cpuz138; \??\C:\Users\ANIONO~1\AppData\Local\Temp\cpuz138\cpuz138_x64.sys [X] <==== ATTENTION
S3 dbx; system32\DRIVERS\dbx.sys [X]
Task: {00001965-21EA-48E9-B142-D7715531434B} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {482C97B1-712B-4DBB-B0AD-6AA367CBB90B} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {4D60733E-B754-44B3-99E6-EFFBDBA7803E} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {4E73F1C4-8B58-43A2-8161-1C105CBF5BBE} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {71318A81-7DFA-4C5F-B9FF-36F335E07A98} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {82A4DFB4-2DF0-44C7-BFA2-5F0930DC5127} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {9007DEC3-5E95-4510-BCF1-B77B18F954F0} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {9FF6535C-0E63-40C6-A41F-D3ED6B17DC0E} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {AC7BE373-7EE2-48B6-AD22-0DF642764232} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {B33B5A10-D666-4145-880C-413E2D9FEA7C} - \OfficeSoftwareProtectionPlatform\SvcRestartTask -> No File <==== ATTENTION
Task: {CC2341B9-2C0F-4706-82F4-25AA22D39A47} - \WPD\SqmUpload_S-1-5-21-2675140178-3368192253-2675349952-1001 -> No File <==== ATTENTION
Task: {D397BB3E-4FC9-43B6-AFD2-80F499357016} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {D7C575AC-BFA8-431D-B3FA-F2B98845BCC3} - \AutoPico Daily Restart -> No File <==== ATTENTION
Task: {EFE56F7B-63BD-49A2-8E2B-1D49F6776B06} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {F84BADFB-B4D7-432A-885D-2C95FD61A5A1} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
FirewallRules: [{577DD7BB-955A-4A71-860A-0CF707F2DBEE}] => (Allow) C:\Program Files\KMSpico\KMSELDI.exe
FirewallRules: [{774C163F-B539-4D24-9F75-6FA4E8F13B14}] => (Allow) C:\Program Files\KMSpico\KMSELDI.exe
FirewallRules: [{DB76C0D8-2599-479C-93E5-4C6E7D17931E}] => (Allow) C:\Program Files\KMSpico\AutoPico.exe
FirewallRules: [{8FC7B383-A241-437B-986D-2E0E86583C62}] => (Allow) C:\Program Files\KMSpico\AutoPico.exe
FirewallRules: [{F5CD8B89-CFEC-48AC-B5C1-667E294A9D27}] => (Allow) C:\Program Files\KMSpico\Service_KMS.exe
FirewallRules: [{1B317DD6-F0A6-4E9A-95BC-E05B989C00CA}] => (Allow) C:\Program Files\KMSpico\Service_KMS.exe
FirewallRules: [{623A3B5E-0A5B-4E76-87E9-AE64158E8F89}] => (Allow) C:\Program Files\KMSpico\Service_KMS.exe
FirewallRules: [{E13E8039-3486-4FBD-A264-D51EE332AF81}] => (Allow) C:\Program Files\KMSpico\Service_KMS.exe
FirewallRules: [{AE182661-8C12-4B65-A6BB-18FCEACA9C6B}] => (Allow) C:\Program Files\KMSpico\AutoPico.exe
FirewallRules: [{7172BB13-F027-413F-9572-49D39A452DCE}] => (Allow) C:\Program Files\KMSpico\AutoPico.exe
C:\Program Files\KMSpico
C:\Users\anionoina\AppData\Local\Java Updater.exe

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know if the problem persists with this computer.

#5 anionoina

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Posted 13 March 2017 - 02:01 PM

Luckily,today I didn't have this problem even before the whole Removal procedure. Anyway, I followed step by step your instructions and I hope  my laptop is healthy again. I will let you know within the next days if the problem has gone. Thanks in advance!!!! :thumbup2:

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#6 nasdaq

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Posted 14 March 2017 - 07:21 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===

#7 anionoina

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Posted 16 March 2017 - 12:06 PM

Two days after the malware removal. my laptop seems healthy again. These annoying ads have stopped playing on the background. Again, thank you for your support!!! Keep up the good work!!! :thumbup2:  :thumbup2:  :thumbup2:






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