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PC Settings won't work. Just started, nothing new or changed from yesterday....


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3 replies to this topic

#1 rubinontheroad

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Posted 12 March 2017 - 11:22 AM

My routine, is check MS for updates or other stuff each morning. Today PC settings open, display for a second and then close, it happens repeatedly.

Event Viewer displays "Application Error" event ID 1000, keyword classic, and under General:

 

Log Name:      Application
Source:        Application Error
Date:          3/12/2017 8:15:33 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-2DCTIB3
Description:
Faulting application name: SystemSettings.exe, version: 10.0.14393.82, time stamp: 0x57a55dc6
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.14393.594, time stamp: 0x5850ccd3
Exception code: 0xc0000409
Fault offset: 0x0000000000056250
Faulting process id: 0x8
Faulting application start time: 0x01d29b437e4b9076
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 85241fa5-3a5d-4642-a57c-7bc88307dc19
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-03-12T15:15:33.278923100Z" />
    <EventRecordID>37079</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-2DCTIB3</Computer>
    <Security />
  </System>
  <EventData>
    <Data>SystemSettings.exe</Data>
    <Data>10.0.14393.82</Data>
    <Data>57a55dc6</Data>
    <Data>Windows.UI.Xaml.dll</Data>
    <Data>10.0.14393.594</Data>
    <Data>5850ccd3</Data>
    <Data>c0000409</Data>
    <Data>0000000000056250</Data>
    <Data>8</Data>
    <Data>01d29b437e4b9076</Data>
    <Data>C:\Windows\ImmersiveControlPanel\SystemSettings.exe</Data>
    <Data>C:\Windows\System32\Windows.UI.Xaml.dll</Data>
    <Data>85241fa5-3a5d-4642-a57c-7bc88307dc19</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

 

Details "Friendly"

Log Name:      Application
Source:        Application Error
Date:          3/12/2017 8:15:33 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-2DCTIB3
Description:
Faulting application name: SystemSettings.exe, version: 10.0.14393.82, time stamp: 0x57a55dc6
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.14393.594, time stamp: 0x5850ccd3
Exception code: 0xc0000409
Fault offset: 0x0000000000056250
Faulting process id: 0x8
Faulting application start time: 0x01d29b437e4b9076
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 85241fa5-3a5d-4642-a57c-7bc88307dc19
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-03-12T15:15:33.278923100Z" />
    <EventRecordID>37079</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-2DCTIB3</Computer>
    <Security />
  </System>
  <EventData>
 

  SystemSettings.exe       10.0.14393.82       57a55dc6       Windows.UI.Xaml.dll       10.0.14393.594       5850ccd3       c0000409       0000000000056250       8       01d29b437e4b9076       C:\Windows\ImmersiveControlPanel\SystemSettings.exe       C:\Windows\System32\Windows.UI.Xaml.dll       85241fa5-3a5d-4642-a57c-7bc88307dc19                

 

 

XML View

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2017-03-12T15:15:33.278923100Z" />
  <EventRecordID>37079</EventRecordID>
  <Channel>Application</Channel>
  <Computer>DESKTOP-2DCTIB3</Computer>
  <Security />
  </System>
- <EventData>
  <Data>SystemSettings.exe</Data>
  <Data>10.0.14393.82</Data>
  <Data>57a55dc6</Data>
  <Data>Windows.UI.Xaml.dll</Data>
  <Data>10.0.14393.594</Data>
  <Data>5850ccd3</Data>
  <Data>c0000409</Data>
  <Data>0000000000056250</Data>
  <Data>8</Data>
  <Data>01d29b437e4b9076</Data>
  <Data>C:\Windows\ImmersiveControlPanel\SystemSettings.exe</Data>
  <Data>C:\Windows\System32\Windows.UI.Xaml.dll</Data>
  <Data>85241fa5-3a5d-4642-a57c-7bc88307dc19</Data>
  <Data />
  <Data />
  </EventData>
  </Event>

 

Copied and send to MS.....No assistance offered

I have run SFC /scannow    no help

 

Bleeping Computer........HELP!

 

 



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#2 dc3

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Posted 12 March 2017 - 11:29 AM

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

You should not do anything else with the computer while this scan is running.  Do not stop the scan as this can damage Windows files.

You will need to open the Command Prompt to run the sfc /scannow.  The easiest way to do this is to press the Windows key windowskey_zps092d5c75.png and the X key.   A menu will open with the option Command Prompt (Admin), click on this.  This will open the Command Prompt.

If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.

You will see an image similar to the one below.

command%20prompt%20w8_zpsxjmewau9.png

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log, reopen the Elevated Command Prompt using the Windows key windowskey_zps092d5c75.png and the X key method outlined in the instructions above.

When the Elevated Command Prompt opens copy and paste the following in the Command Prompt, then press Enter.  

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

This will place a new icon on the desktop titled sfcdetails.  Click/tap on this to open the log, copy and paste it in your topic.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.



 


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#3 rubinontheroad

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Posted 12 March 2017 - 12:23 PM

RE: PC Settings won't open..

 

Thanks for the reply, I've run "SFC /SCANNOW" and it showed nothing. So I "Restored to earlier date" first didn't work, I turned off my Malwarebytes and ran again. This time it worked. I open my PC Settings, did a MS check for updates, it did. So go figure. Thanks again those who viewed, I'm going to close topic so as not to waste resources, thanks again....rubinontheroad



#4 dc3

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Posted 12 March 2017 - 01:01 PM

In the instructions I posted regarding the message at the beginning of the scan it would have stated that no integrity violations were found if there were no corruption.  After that you would have to view the end of the log to see what transpired.  Never the less, I'm glad you have the problem resolved.

 

By the way, Bleeping Computer doesn't close topics unless there is a complication with the topic. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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