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hi! first time here :D


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#1 orlie12

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Posted 12 March 2017 - 08:16 AM

well the story goes like this, i bought a new computer 3 years ago, gtx 660, intel i5, new screen (CTX). at the begining everthing worked perfectly fine, but at some point things were a little bit off. i had crashes and such. i had the best resolution supported by this screen, but at some point it lowered to 1260X860(something like that). so i figured i just need to chaged the resolution in the settings, but i have only 2 options (this one, and 640X800), and in the past i had around 10 different options. what do i do? how can i change my resolution to what it should be? furthermore, i have another problem with this computer, whenever i turn the computer on, it shows ans starts as it should, windows sign and all, but when the computer enter to the desktop suddenly the screen goes black and i need to turn off and on to get it back. it happens sometimes when i open new programs or games as well. really annoying, really hope u guys can help me!



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#2 hamluis

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Posted 12 March 2017 - 09:55 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Kilroy

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Posted 13 March 2017 - 12:51 PM

Welcome to Bleeping Computer.

 

The first thing I would try would be to delete the video adapter in Device Manager and restart the machine.  The video adapter will be reinstalled when you restart the machine.  If that doesn't fix it, I'd update the video drivers.






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