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"Setup.Log" Fake Windows Update


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10 replies to this topic

#1 techiemoore

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Posted 10 March 2017 - 02:20 PM

Hey guys,

 

Not entirely sure if this is an infection or if this message is phony or not...

I pretty much never turn off my computer, and inconsistently, for the past month or so, this fake message is hanging out when I wake up in the morning:

 

Screenshot.png

 

The message window also flickers in and out, which doesn't help support its authenticity. I am "protected" by the latest version of Kaspersky Total Security. I ran the usual starting with RKIll, followed by JRT, ADWcleaner, MBAM, Super AntiSpyware, ...CCleaner....ESET online scanner....I think that's all. Nothing really too alarming showed up, but that was about a month ago when I first received the phony message. The next time it comes up, I'll send over some more detailed info as well as logs, but right now, I just wanted to get it out there as I have found pretty much nothing on The Googles. 

My primary concern is the behavior - it seems to wait until my computer is idle for a specific amount of time, suggesting that my machine is and has been infected for some time. Further, to my knowledge, this is similar to the way many Ransomware infections work. 

 

I do have several local backups as well as several off site and cloud backups - but still...I dont like the idea that I am infected!


Edited by techiemoore, 10 March 2017 - 02:23 PM.


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#2 fireman4it

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Posted 10 March 2017 - 04:17 PM

Hello

  •   Welcome to Bleeping Computer.
  •   My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  •   Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  •   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  •   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  •   In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.
  •   Finally, please reply using the Post button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  •   I will be analyzing your log. I will get back to you with instructions

 

You probably have Windows update to only update your computer when its at a idle for a certain amount of time. It will keep giving this message until you upgrade the machine.


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 techiemoore

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Posted 11 March 2017 - 11:26 AM

Hello

 

You probably have Windows update to only update your computer when its at a idle for a certain amount of time. It will keep giving this message until you upgrade the machine.

 

Update_Status.png



#4 fireman4it

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Posted 13 March 2017 - 08:06 AM

So it was windows update trying to update when your computer was idle?


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#5 techiemoore

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Posted 13 March 2017 - 08:59 AM

I'm going to say "no", for now. My last screenshot was to show that my system was already up to date when the message came up. 

I mean - why would I be receiving an update from Yahoo (when I don't have any Yahoo things) that looks so Microsoft-y? When I open the Task Manager and check what the name is of the window that is producing this message - the file is called "Setup.log". 


Edited by techiemoore, 13 March 2017 - 09:02 AM.


#6 fireman4it

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Posted 13 March 2017 - 09:42 AM

Lets take a look and see if any malware is showing on your computer then just to be sure.

 

1.

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will start to update its database...please wait until complete.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button...a report (AdwCleaner[SX].txt) will open in Notepad (where the largest value of X represents the most recent report).
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.

 

 

2.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 

  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

 


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ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#7 fireman4it

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Posted 15 March 2017 - 10:45 AM

Do you still need help?


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#8 techiemoore

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Posted 15 March 2017 - 11:28 AM

The next time it comes up, I'll send over some more detailed info as well as logs, but for right now, I just wanted to get it out there as I have found pretty much nothing on The Googles. My posting this is a little bit more for others than it is for me, as I have numerous redundant backups in place. 

In the meantime, please look over the information I have provided a little more carefully. 



#9 fireman4it

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Posted 15 March 2017 - 12:12 PM

If your not in need of help I will close this topic and move on to helping others.


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#10 fireman4it

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Posted 17 March 2017 - 08:05 AM

It Appears That Your Pc Is Now Clean!
 

***

Clean up:



***

Right-click  AdwCleaner.exe and select Run As Administrator.


  • Click on the Uninstall button.
  • A window will open, press the Confirm button.
  • AdwCleaner will uninstall now.

***

Clean up with delfix:

  • please download delfix to your desktop.
  • Close all other programms and start delfix.
  • Please check all the boxes and run the tool.
  • delfix will now delete all found traces of our removal process

***

Delete the log files our tools created; they are located at your desktop or at the
"c:\users\{.......}\Downloads" folder.
Highlight them, and press the del or delete key on the keyboard.
You can browse to the location of the file or folder using either My Computer or Windows Explorer.



***

Here are some Preventive tips to reduce the potential for spyware infection in the future

:step1: Browse more secure



:step2: Make sure you keep your Windows OS current.


  • Windows XP users can visit Windows update regularly to download and install any critical updates and service packs.
  • Windows Vista / 7 / 8 users can update via
    Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane).

:step3: Avoid P2P


  • If you think you're using a "safe" P2P program, only the program is safe, not the data.
  • You will share files from unsafe sources, and these may be infected.
  • Some bad guys use P2P filesharing as an important chanel to spread their wares.

:step4: Use only one anti-virus software and keep it up-to-date.

:step5: Firewall
Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

:step6: Backup regularly
You never know when your PC will become unstable or become so infected that you can't recover it.

:step7: Use Strong passwords!

:step8: Email attachments
Do not open any unknown email attachments, which you received without asking for it!


Extra note:
Keep your Browser, Java, pdf Reader and Adobe Flash Up to Date.
And you could install Malwarebytes Anti-Exploit to run alongside your traditional anti-virus or anti-malware products.

Make sure your programs are up to date - because older versions may contain Security Leaks.

 


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#11 fireman4it

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Posted 17 March 2017 - 08:05 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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