(This is not a virus post, surprisingly.)
As an added note: I own an HP ENVY desktop but idk what version it is. I just know it's black and red in design for the desktop tower.
So what happened was I had installed Bandicam (Not a torrented or pirated version; I bought the license myself.) around February 25th to record some game footage - after this incident, I noticed my audio was super flat sounding and did not sound full at all. In order to fix this, I had to use a system restore file - that I can't find anymore which I will explain in a moment - from an earlier date to fix the audio.
Then about 3 days ago, I had a small scare regarding my graphics driver in which my desktop turned black for awhile while watching a YouTube video - I couldn't click anything on the desktop but Google Chrome was still clickable - but not wanting to take chances or risks, I hard powered off my desktop. (It made the black desktop go away but when I had to reinstall my drivers card, I recognized the black desktop again but it went away this time. So my fear was unjustified.) After that incident, I can't find my system restore file from February 8th and the audio quality is legitimately painful for my ears now. Even my Beats Audio Control Panel is all wonky now. For example, the picture here shows how the in-ear settings should be like: http://h20564.www2.hp.com/hpsc/doc/public/imageServlet?DOCID=emr_na-c03727043-1/c03760348.jpg
Well, problem is the in-ear settings work and are as the picture displays it but ever since I put reset on the program, the original preset for the on-ear settings is permanently gone and stuck on the default/flat sounding setting. Can anyone help me either get the original equalizer settings back or find a way to get the system restore file? (Unfortunately, the earliest date on my system restore is February 27th; there is no February 8th or any other date.) Thank you.
Edited by Wolffie03, 10 March 2017 - 11:40 AM.