I recently upgraded to a work-provided Lenovo ThinkPad T460 running Windows 7. Everything was going swell until I noticed that the network drive was creating duplicate folders on me. I have been back and forth with IT who also have never seen this issue arise and we can't come to a dignified conclusion as to what is happening. I'll explain a chronology of events in detail:
1) I open Windows Explorer to get to My Documents library (includes two locations - Network drive [default save location] and Public Documents [C: drive]).
2) I open a folder, we'll call it "Tech Support", and then a Word/Excel/any document inside that folder.
3) I click to return back to the general My Documents library, and there is now a duplicate folder called "TECHSU~1" with all the same files as the "Tech Support" folder.
4) If I try to delete this duplicate, it removes the file location from the original folder as well, as attempting to open the original file again gives an error that the file can no longer be found.
IT has tried first giving me a new hard drive, and then a new computer entirely and I still run into the same issue. It has happened to multiple users that have logged onto my computer as well. But alternatively, when I log into an older computer, I do not run into this issue. Mine is certainly not the first T460 to be issued, but I believe we have recently been using an upgraded security software with new devices. Not sure if that has anything to do with it.
I don't know much more about the system itself, as it is a work computer, but I will try to answer any questions that may come up.
PLEASE HELP ME! Thank you!