I have 2 laptops and a desktop in the office, all 3 of them running Windows 7. Printer has been running fine on all computers for years.
Last week the printer stopped working on 1 laptop. When I print a document from MS Word, the queue says “Printing” but nothing happens. After approx. 1 minute the queue says “Error Printing”
The printer is connected to a WiFi router. The desktop is connected by cable to the router, and the 2 Laptops connected via WiFi. Printer still works fine on 1 of the laptops and also the desktop, so I guess the problem lies with
that 1 laptop rather than the printer or router.
I went to Services, and stopped the Print Spooler, and then restarted. Still would not print.
I cancelled all documents in the queue, and tired again. Still would not print.
I can ping the printer from the laptop which won’t print.
I have stopped the printer and restarted it, and stopped and restarted the router, and also shutdown and restarted the laptop... still won't print from that 1 laptop.
Thanks in advance,