i have a laptop im working on that has had a startup password put on the computer after remote access. I know the data is not encrypted as before shutting the laptop down the data was all accessible so its not a crypto virus. so after doing some research i still cant find a solution to this problem that isn't a reformat and reinstall. Does anyone know of a way to get rid of this or why is it impossible if not?
If this is not actually classified as ransomware please move the topic or direct me to the correct category thanks