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Windows 10 Start up key removal


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4 replies to this topic

#1 Resilo

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Posted 09 March 2017 - 07:44 PM

i have a laptop im working on that has had a startup password put on the computer after remote access. I know the data is not encrypted as before shutting the laptop down the data was all accessible so its not a crypto virus. so after doing some research i still cant find a solution to this problem that isn't a reformat and reinstall. Does anyone know of a way to get rid of this or why is it impossible if not?

 

 

If this is not actually classified as ransomware please move the topic or direct me to the correct category thanks


A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


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#2 quietman7

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Posted 09 March 2017 - 08:10 PM

Is it similar to this?

syskey.png

If so, see these related topics for suggestions:If using Windows 8/8.1, you can refer to the instructions (methods 4-6 or Shift+F8) in How To Access Advanced Startup Options in Windows 8 or 8.1

If the password box looks like this, then see Encrypted Boot Ransomware Support Topic

bios-pass.jpg
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#3 Resilo

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Posted 16 March 2017 - 05:36 PM

Hey thanks for the help its similar to the first picture is there any posts or threads that refer exclusively to potential windows 10 solutions?


A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


#4 quietman7

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Posted 16 March 2017 - 06:00 PM

Unfortunately, there are none that I am aware of.
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#5 Demonslay335

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Posted 16 March 2017 - 08:14 PM

You can either boot the system to an external OS, or connect the drive to another computer, and use the trick with restoring the registry SAM from the REGBAK folder. We've done it successfully a dozen times on customer's machines.


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.





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