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increase of memory now locking up pre boot on Windows 10

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#1 reversenotation


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Posted 09 March 2017 - 07:27 PM



I decided to increase the memory of my desktop computer by adding more of the correct memory.  Immediately after doing this I have been unable to boot.   At the earliest stages of booting in to Windows 10, my machine locks up on that boot screen where you see the Windows flag and below, a pattern of dots moving in a circular shape.  It always locks up at this stage.


I have removed the new memory chip and reverted back to my known good memory, trying different slots also, but to no avail.


I am assuming that it has to be a hardware issue, and that either I have somehow damaged the motherboard or that perhaps I have done something to the CPU cooler by nudging it when trying to fit the memory, although there is nothing outwardly obvious to suggest this.


Any advice would be appreciated!





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#2 RenoGeek


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Posted 29 March 2017 - 10:23 AM

"new memory chip" Just one? In most cases you install them in pairs.


So if that is the case it would be the first thing I would rectify.

If by chance you did install a new pair. You can try this...


1. take out all the memory.

2. just install the "new" memory.


Does it work by itself?


If so the 2 types of memory (old / new) are not compatible with each other for whatever reason.

I am not anti-social, I'm just not user friendly. 

Have you backed up today? Did you backup your backup?

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