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Plantronics USB headset

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#1 cjc143


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Posted 08 March 2017 - 09:20 PM

So I have a Plantronics headset, to be more specific a Wireless gaming headset for PC, Mac, an PS4, gamecom 818
I've run into a problem after about a month of using the headset with no problems, the headset stopped working due to the usb being bumped and now doesn't connect to the computer at all.
I believe the USB is bent out of shape and that's the problem, but I'm no expert

The USB connects to my headphones without a problem, since the headphones have a solid blue light which shows that they're connected to the USB, but the computer doesn't detect that there even is a USB in it

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Edited by cjc143, 09 March 2017 - 02:33 AM.

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#2 dicke



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Posted 15 March 2017 - 06:35 PM

If your headset is still under warranty you might try to get a replacement. If that fails try to get a replacement dongle. Repairs, when possible, are usually more expensive than replacements.

Stay well and surf safe [stay protected]

Dick E

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