Jump to content
Posted 07 March 2017 - 12:19 PM
Posted 07 March 2017 - 12:31 PM
Your LAN chip is not detected and therefore you cannot install a driver. Enter BIOS and under the Advanced section look under Chipset Configuration. Make sure Onboard LAN is enabled. I am not sure if it is enabled or disabled by default. If enabled then perhaps the LAN chip is bad and you will need to use a USB to Ethernet adapter.
Posted 07 March 2017 - 12:59 PM
Then I would say the LAN chip is bad. Click the top most tree, your PC, in Device Manager and click Action > Scan for Hardware Changes. Does the scan pick up the LAN chip?
Did you download and install the inf driver on the support page? That may let Windows detect the LAN chip.
If this is a Windows issue you could rule it out by booting a live linux disk like fatdog64. If the LAN chips is detected and you can connect to the internet then you know is some Windows issue but I would not have any idea on what it could be.
Posted 07 March 2017 - 01:21 PM
No problem, hopefully other people on the forum have some additional ideas. I have used USB to Ethernet adapters with success but if using USB 2.0 you will not get gigabit speeds.
Edited by JohnC_21, 07 March 2017 - 01:21 PM.
Posted 07 March 2017 - 02:53 PM
Sorry, just realized that I sent the same link as JohnC_21. Please disregard.
Tagging onto what JohnC_21 said, you might want to check the manufacturers website for the chipset software. I think that this link is what you are looking for http://www.asrock.com/mb/intel/g31m-gs/#osW764 Click on Support and then choose Windows 7 or Windows 7 64bit depending upon your needs. The link that I added will take you to the 64bit. Just change the dropdown if needed. After you install that and reboot, you might have better luck at detecting the NIC. So, you will need to download this on a flash drive or some sort of portable storage device to copy it to and then install on this system. Hope this is what you need.
Edited by ItsAllGeekToMe, 07 March 2017 - 03:08 PM.
Posted 07 March 2017 - 04:14 PM
You may want to burn a linux distro like fatdog64. This would rule out a hardware issue if you can connect to the internet. Burn the iso to a CD by right clicking and selecting Burn Disk Image on any Windows 7 or later computer.
0 members, 0 guests, 0 anonymous users