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Nothing Past Bios Screen


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3 replies to this topic

#1 spruce_capital

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Posted 06 March 2017 - 02:09 PM

I hope I have this posting in the right area?

 

Asus Desktop PC K30AM-J

Computer boots to where it shows ASUS Inspiring Innovation,Persistent Perfection and says Please press Del or F2 to enter UEFI Bios setting and stops. I can't seem to get it to where I can select USB or CDROM for boot purposes? Pressing F2 or Delete on bootup, does nothing.

 

Is it safe to assume that I have somehow been infected or do I have a hardware/software problem?



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#2 RenoGeek

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Posted 17 March 2017 - 03:20 PM

Might want to check the Asus Website...

 

https://www.asus.com/us/support/FAQ/1008277


I am not anti-social, I'm just not user friendly. 

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#3 spruce_capital

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Posted 18 March 2017 - 10:47 AM

Thanks for the info, RenoGeek.

 

I did go to Asus tech support, they thought it was a hardware problem. So, with quite a bit of reading and some thought on my part, I realized that I had a 64Gb Sdcard plugged into the front card reader, and removing that solved the boot problem.

 

My tale of woe started with a full screen display of Ransomeware with audio saying that my credit card info was being transferred etc, etc, and where I should go to pay to prevent same from happening. At that time I pulled the network cable. On reboot I discovered my booting problem, and fearing the worst posted my question on this forum. Luckily, it was not one of the Ransomeware that encrypts your hard drive, I ran Malwarebytes on it and had 195 files to quarantine, then reconnected to network and all was fine.

 

Thanks again for your reply.

Might want to check the Asus Website...

 

https://www.asus.com/us/support/FAQ/1008277



#4 RenoGeek

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Posted 18 March 2017 - 02:03 PM

Glad you got it worked out.


I am not anti-social, I'm just not user friendly. 

Have you backed up today? Did you backup your backup?

Virus Removal Guides

Computer Technician Checklist

Microsoft Safety & Security Center

 





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