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I cannot restore emails to the original Inbox folder


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#1 Warthog-Fan

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Posted 05 March 2017 - 04:44 PM

Hi,

 

I recently deleted (accidentally) all of the emails in my wife's Inbox in Windows Live Mail. I also emptied her Deleted Items folder so now some important emails that she was keeping in the Inbox are gone.

 

With some assistance on this forum, I was able to locate the Inbox folder for her Windows Live Mail account, and since I did a full backup a week ago, I figured it would be easy to simply restore the Inbox from last week.

 

I plugged in the backup drive, went to Backup and Restore in Control Panel and selected Restore My Files. I was able to navigate to the Windows Live Mail Inbox on the backup drive and I selected it and clicked Restore. A window opened stating that the restore was complete, but there was also a pointer to a log file. I opened the log file and saw that the restore operation had "skipped" restoring all of the email files in the Inbox.

 

I've restored data files before without any difficulty, so I must be doing something wrong in this case. Can anyone shed some light on why I couldn't restore the email files to the Inbox folder?

 

Thanks in advance.


Edited by hamluis, 07 March 2017 - 08:14 PM.
Moved from Win 7 to Web Browsing/Email - Hamluis.


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#2 hamluis

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Posted 06 March 2017 - 09:18 AM

Email clients all have their own unique backup/restore procedures.  Using Windows functions to attempt such will not be of any value.

 

Worth A Look.

 

Louis


Edited by hamluis, 06 March 2017 - 09:20 AM.


#3 Warthog-Fan

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Posted 07 March 2017 - 07:22 PM

Okay, here is how I solved the problem. I found the email files on the Backup drive using Windows Restore. This time, instead of trying to restore them to the original location, I decided to restore them to a new folder. That operation worked successfully. Then I just copied the restored email files to the Inbox folder in Windows Live Mail and VOILA they were all there again.

 

The only problem is that when I did the backup, my wife had 1400 emails in her Inbox. (She hadn't checked it in quite a while) So now she'll have to sort through and get rid of the ones that she doesn't need. Then I'm going to show her how to create Storage folders in Live Mail so that she can keep the important stuff out of the Inbox.



#4 hamluis

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Posted 07 March 2017 - 08:15 PM

Glad you resolved it, thanks for the feedback.

 

Happy computing :).

 

Louis






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