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Malware Bytes issue


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#1 Shade the Wolf

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Posted 05 March 2017 - 02:23 PM

Malwarebytes informed me when I turned on my computer today that one of the protection layers was turned off, specifically web protection. I try to turn it back on but it won't let me. I still have 2 days left on my premium trial so it should still let me turn on the layers.



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#2 quietman7

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Posted 05 March 2017 - 03:28 PM

What version are you using? Malwarebytes recently released a new one (v3.0.6.1469-1075) which fixed many of the issues previously reported. If you are not using the most current release, you probably should update. If that doesn't resolve the problem then perform a clean uninstall/reinstall with the Malwarebytes Clean Uninstall Tool (mb-clean.exe).
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#3 Shade the Wolf

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Posted 05 March 2017 - 03:32 PM

What version are you using? Malwarebytes recently released a new one (v3.0.6.1469-1075) which fixed many of the issues previously reported. If you are not using the most current release, you probably should perform a clean uninstall/reinstall with the Malwarebytes Clean Uninstall Tool (mb-clean.exe).

 

I am using 3.0.6.1469 and I haven't gotten a prompt to update yet. I shall do the thing though, thank you.



#4 quietman7

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Posted 05 March 2017 - 03:34 PM

Ok. Reread my first reply. I modified it somewhat before you replied with a quote.
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#5 Shade the Wolf

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Posted 05 March 2017 - 03:35 PM

Ok. Reread my first reply. I modified it somewhat before you replied with a quote.

Oops. Oh well it won't take too long to reinstall it.



#6 quietman7

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Posted 05 March 2017 - 03:39 PM

Also make sure you download from the Malwarebytes website. Third-party download hosting sites like Major Geeks do not have v3.0.6.1469-1075 available yet.
https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
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#7 Shade the Wolf

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Posted 05 March 2017 - 03:43 PM

Also make sure you download from the Malwarebytes website. Third-party download hosting sites like Major Geeks do not have v3.0.6.1469-1075 available yet.
https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

I downloaded it from their site directly yeah. I do have a Ninite Installer for it, but I don't know if Ninite has v3.0.6.1469-1075 yet either. Also it worked :D thanks for the help.



#8 quietman7

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Posted 05 March 2017 - 03:46 PM

You're welcome.
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