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Bit of a nightmare


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5 replies to this topic

#1 MikeyC

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Posted 10 December 2004 - 03:56 PM

My homepage keeps reverting to some search page, i've used spybot on it and it did nothing......
Heres the log

Logfile of HijackThis v1.98.2
Scan saved at 20:53:32, on 10/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\wuauclt.exe
H:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=632
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\W8C6S4~1.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [qluvm.exe] C:\WINDOWS\System32\qluvm.exe /k
O4 - HKCU\..\RunOnce: [qluvm.exe] C:\WINDOWS\System32\qluvm.exe /k
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\Iesearch.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://greg-tut.com/G7/chm10.chm::/ieloader.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100644563542
O20 - AppInit_DLLs: idk5c8hhhgyf2i.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll

Cheers for any help you can give

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#2 ddeerrff

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Posted 11 December 2004 - 01:12 AM

Hello MikeyC and welcome to BleepingComputer.


Grisoft AVG7 antiVirus has been very helpful in removing these infections. Go here to download the free version of Grisoft's AVG AntiVirus program.

Temporarily disable Norton antiVirus autoprotect. Do so by opening Norton 'Options', Auto-Protect block, and unchecking "Enable Auto-Protect" and "Start Auto-Protect when Windows starts up". Then click OK.

Install AVG AntiVirus, check for updates and scan your system allowing it to remove whatever it finds. Documentation for AVG7 can be found on the page you downloaded it from.


Rescan with HijackThis and post a new log.
Derfram
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#3 MikeyC

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Posted 11 December 2004 - 06:23 AM

AVG scan run, some files were deleted, all to do with trojans
Heres the new log

Logfile of HijackThis v1.98.2
Scan saved at 11:21:36, on 11/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\WINDOWS\System32\wn897w0.exe
H:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=9
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=9
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\W8C6S4~1.DLL (file missing)
O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\system32\o2c2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunOnce: [qluvm.exe] C:\WINDOWS\System32\qluvm.exe /k
O4 - HKCU\..\RunOnce: [qluvm.exe] C:\WINDOWS\System32\qluvm.exe /k
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\Iesearch.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://greg-tut.com/G7/chm10.chm::/ieloader.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100644563542
O20 - AppInit_DLLs: htn9ppbhbptoip.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll

#4 ddeerrff

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Posted 11 December 2004 - 01:21 PM

Hello again MikeyC.

Click here to download TheKillbox, then unzip it to your desktop.
Run KillBox and in the 'Paste Full Path of File to Delete' box, copy and paste this entry:

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogin.exe

Don't click any of the buttons though, instead please click on the Action menu and choose "Delete on Reboot". In the window that opens up, click on the File menu and choose "Add File". The file should show up in the window. Then repeat the process, this time adding:

C:\Windows\System32\W8C6S4~1.DLL

If that's successful you should have the two files listed. Then repeat so that these files appears in the list as well:

C:\WINDOWS\System32\qluvm.exe
and
C:\WINDOWS\System32\htn9ppbhbptoip.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll

When they are all there (and double check!), in the same window choose the Action menu and select "Process and Reboot". You'll be prompted to reboot. Do so.


Start HJT and click on the SCAN button. Put a check mark in front of the following lines if they still show:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=9
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=9
R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\W8C6S4~1.DLL (file missing)
O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\system32\o2c2.dll

O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)

O4 - HKLM\..\RunOnce: [qluvm.exe] C:\WINDOWS\System32\qluvm.exe /k
O4 - HKCU\..\RunOnce: [qluvm.exe] C:\WINDOWS\System32\qluvm.exe /k
O4 - Global Startup: winlogin.exe

O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\Iesearch.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms -its:mhtml:file://C:\foo.mht!http://greg-tut.com/G7/chm10.chm::/ieloader.exe

O20 - AppInit_DLLs: htn9ppbhbptoip.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll

With ALL OTHER WINDOWS CLOSED, click on Fix Checked.

Reboot normally and post a new log.
Derfram
~~~~~~

#5 MikeyC

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Posted 11 December 2004 - 05:25 PM

Thanks ddeerrff, it seems my homepage probs have been fixed :flowers:
Heres the new log, hope everythings ok!!

Logfile of HijackThis v1.98.2
Scan saved at 22:20:58, on 11/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
H:\hijackthis\HijackThis.exe

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100644563542

Again thanks ddeerrff, u ended two days of severe annoyment :thumbsup:

Edited by MikeyC, 11 December 2004 - 05:27 PM.


#6 ddeerrff

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Posted 11 December 2004 - 09:15 PM

Log looks clean MikeyC, good job.

Now you will need to uninstall AVG7. (Or if you prefer, keep AVG and uninstall Norton). It is not generally a good idea to run more than one antivirus at a time.

The following is my standard speech that I post to everyone with a clean log - and your log is now clean:

Here are some simple steps to help keep your computer clean and secure:

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. If there are new critical updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates. This will ensure your computer is up to date and the operating system is safe from the latest threats.


Use an AntiVirus Software - It is very important that you have an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

Equally as important is that you keep your AV up to date. Set it to auto-update if that option is available, otherwise update it at least weekly. If you do not keep your antivirus current, then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

The firewall built into Windows XP is better than nothing, but third party firewalls offer more complete protection. A very good firewall, with a free for personal use version, is ZoneAlarm, available from Zone Labs. Firewalls are also part of the Symantec and McAfee Security Suites.

You can test your firewall at one of the following sites:
Symantec Security: http://security.symantec.com
Gibson Research: http://www.grc.com (follow the links to Shield's-Up!)
DSL Reports Port Scanner: http://www.dslreports.com/scan

For a more in-depth tutorial, and an expanded listing of available firewalls, see
Understanding and Using Firewalls.


Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
A in-depth treatise on IE privacy and security by Eric Howes can be found here


Install Spybot - Search and Destroy - Download and install the latest version of Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer as an adjunct to your virus protection. Keep this program updated and scan your system periodically with it just as you do with your antivirus software.

A tutorial on installing & using this product can be found at:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers


Install Ad-Aware SE - Download and install the latest version of Ad-Aware SE. Keep this program updated and use it to scan for malware on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found at:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from downloading and running known malicious programs.

A tutorial on installing & using this product can be found at:
Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Finally, practice safe computer habits. Don't click on strange email attachments thinking your AV will defend you. Usually it will, but sometimes it won't.

Follow this list and your potential for being infected again will be dramatically reduced.
Derfram
~~~~~~




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