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Browser opens by itself and page after page of unwanted websites open


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9 replies to this topic

#1 Dennis59

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Posted 04 March 2017 - 02:04 PM

Today on my computer when I am using an program on my computer a browser will open and the help pdf will be shown.  This happens automatically and just started today.  The help file is always for the program I am using.  After than page after page of help screens open on new tabs.  Usually these are Windows 10 help with the Microsoft Edge "e" symbol on the tab.  This continues until I close the browser.  However, it usually starts up again.

 

This first appeared using Chrome as my preferred browser.  I uninstalled Chrome and installed Firefox. Firefox immediately requested to open a pdf (with no way to say no) and since then Firefox has been doing the same thing.  I've disabled all plug ins and add ons and have cleared the cache.

 

I've downloaded an run MalwareBytes3 and have found nothing in two scans.  Antivirus is installed and up to date.  OS is Windows 10 Pro.

 

Help!



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#2 Broni

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Posted 04 March 2017 - 07:56 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Dennis59

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Posted 05 March 2017 - 10:54 AM

BC Advisor, thanks for helping me with this problem.  Here is the Security Check log from checkup.txt

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Webroot SecureAnywhere   
Windows Defender         
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Microsoft VisualStudio JavaScript Project System 
 Microsoft VisualStudio JavaScript Language Service 
 Java version 32-bit out of Date! 
 Adobe Flash Player 24.0.0.221  
 Mozilla Firefox (51.0.1) 
 Google Chrome (56.0.2924.87) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
And here is the log from Farbar Service Scanner:
 

Farbar Service Scanner Version: 27-01-2016
Ran by Laura (administrator) on 05-03-2017 at 10:50:48
Running from "C:\Users\Laura\Downloads"
Microsoft Windows 10 Pro  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
I'll post the remaining logs next


#4 Dennis59

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Posted 05 March 2017 - 10:58 AM

Here are the results from MiniToolBox:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Laura (administrator) on 05-03-2017 at 10:56:49
Running from "C:\Users\Laura\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Intel® 82579V Gigabit Network Connection = Ethernet (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DESKTOP-5F9FDBK
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : F4-6D-04-4F-D8-A8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::dde4:6efc:c5dd:e8f3%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, March 5, 2017 10:30:53 AM
   Lease Expires . . . . . . . . . . : Monday, March 6, 2017 10:30:52 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 66350340
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-83-71-43-F4-6D-04-4F-D8-A8
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-26-83-2C-B0-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{A6C0CE2D-C817-4651-99D9-0B753A8126C6}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:d5c:5a30:1419:28a8:9e9e:d10f(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1419:28a8:9e9e:d10f%12(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 134217728
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-83-71-43-F4-6D-04-4F-D8-A8
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:805::200e
 216.58.217.238
 
 
Pinging google.com [216.58.217.238] with 32 bytes of data:
Reply from 216.58.217.238: bytes=32 time=58ms TTL=52
Reply from 216.58.217.238: bytes=32 time=29ms TTL=52
 
Ping statistics for 216.58.217.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 58ms, Average = 43ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=98ms TTL=44
Reply from 206.190.36.45: bytes=32 time=95ms TTL=44
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 95ms, Maximum = 98ms, Average = 96ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...f4 6d 04 4f d8 a8 ......Intel® 82579V Gigabit Network Connection
 13...00 26 83 2c b0 cf ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12    331 ::/0                     On-link
  1    331 ::1/128                  On-link
 12    331 2001::/32                On-link
 12    331 2001:0:d5c:5a30:1419:28a8:9e9e:d10f/128
                                    On-link
 10    281 fe80::/64                On-link
 12    331 fe80::/64                On-link
 12    331 fe80::1419:28a8:9e9e:d10f/128
                                    On-link
 10    281 fe80::dde4:6efc:c5dd:e8f3/128
                                    On-link
  1    331 ff00::/8                 On-link
 10    281 ff00::/8                 On-link
 12    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/05/2017 09:51:00 AM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
Error: (03/05/2017 09:50:44 AM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
Error: (03/05/2017 05:50:52 AM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
Error: (03/05/2017 05:50:37 AM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
Error: (03/05/2017 03:35:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_89c552d8daff8235.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_89c552d8daff8235.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_89c552d8daff8235.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_89c552d8daff8235.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_42181c01c683592f.manifest.
 
Error: (03/05/2017 03:34:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/05/2017 12:49:07 AM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
Error: (03/05/2017 12:48:52 AM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
Error: (03/04/2017 08:45:41 PM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
Error: (03/04/2017 08:45:24 PM) (Source: MsiInstaller) (User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.
 
 
System errors:
=============
Error: (03/05/2017 10:31:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/05/2017 10:31:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/05/2017 10:31:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/05/2017 10:29:48 AM) (Source: DCOM) (User: DESKTOP-5F9FDBK)
Description: {3FCB7074-EC9E-4AAF-9BE3-C0E356942366}
 
Error: (03/05/2017 10:29:45 AM) (Source: DCOM) (User: DESKTOP-5F9FDBK)
Description: {3FCB7074-EC9E-4AAF-9BE3-C0E356942366}
 
Error: (03/05/2017 10:29:43 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/04/2017 07:12:07 PM) (Source: DCOM) (User: DESKTOP-5F9FDBK)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-5F9FDBKLauraS-1-5-21-1089138438-3486468537-4165314765-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
 
Error: (03/04/2017 07:10:09 PM) (Source: DCOM) (User: DESKTOP-5F9FDBK)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-5F9FDBKLauraS-1-5-21-1089138438-3486468537-4165314765-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
 
Error: (03/04/2017 06:47:26 PM) (Source: DCOM) (User: DESKTOP-5F9FDBK)
Description: {F36AD0D0-B5F0-4C69-AF08-603D177FEF0E}
 
Error: (03/04/2017 06:45:25 PM) (Source: DCOM) (User: DESKTOP-5F9FDBK)
Description: {F36AD0D0-B5F0-4C69-AF08-603D177FEF0E}
 
 
Microsoft Office Sessions:
=========================
Error: (03/05/2017 09:51:00 AM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/05/2017 09:50:44 AM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/05/2017 05:50:52 AM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/05/2017 05:50:37 AM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/05/2017 03:35:09 AM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_89c552d8daff8235.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_42181c01c683592f.manifestc:\program files (x86)\adobe\adobe creative cloud\utils\Creative Cloud Uninstaller.exe
 
Error: (03/05/2017 03:34:36 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1
 
Error: (03/05/2017 12:49:07 AM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/05/2017 12:48:52 AM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/04/2017 08:45:41 PM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/04/2017 08:45:24 PM) (Source: MsiInstaller)(User: DESKTOP-5F9FDBK)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Laura\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-03-04 19:05:13.114
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:08.988
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:08.807
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:08.465
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:08.070
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:08.057
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:07.895
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:06.996
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:06.753
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-03-04 19:05:06.251
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20070 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.9.1.335 - Adobe Systems Incorporated)
Adobe Flash Player 24 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 24.0.0.221 - Adobe Systems Incorporated)
Adobe Photoshop CC 2017 (HKLM-x32\...\PHSP_18_0_1) (Version: 18.0.1 - Adobe Systems Incorporated)
Airy (HKLM-x32\...\Airy_is1) (Version: 2.1.161 - Airy Team)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Allegorithmic Bitmap2Material 3.1.3 (HKLM-x32\...\Bitmap2Material_3) (Version: 3.1.3 build 18040 (2016-05-31) - Allegorithmic)
Allegorithmic Substance Bitmap2Material 2.x (HKCU\...\substance_bitmap2material_2_x) (Version: 2.1.2 build 12446 (2013-07-05) - Allegorithmic)
Allegorithmic Substance Player 3.x (HKLM-x32\...\substance_player_3_x) (Version: 3.6.0 build 12446 (2013-07-04) - Allegorithmic)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 4.3.2.1367 - Amazon Services LLC)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 376.33 - NVIDIA Corporation) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{D079CAAD-0C31-47A2-9AF5-A82F9CD9B221}) (Version: 5.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{64E6007B-1DA9-42CD-BBE4-D5FA67A7C71D}) (Version: 5.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Application Insights Tools for Visual Studio 2015 (HKLM-x32\...\{0E4C791E-B78E-477D-BD5A-CDD0985BA6EC}) (Version: 7.0.20622.1 - Microsoft Corporation)
articy:draft 2 (HKLM\...\{773CDF0D-FD9D-41E2-BB6E-302E463A2027}_is1) (Version: 2.4.11.30566 - articy Software GmbH & Co. KG)
articy:draft 2 SE - Flex License (HKLM\...\Steam App 388600) (Version:  - Byterockers' Games GmbH &amp; Co. KG)
articy:draft v2.4 demo projects (HKCU\...\{18FE3092-AF74-4bc2-BCE9-89DF9B4E4492}_is1) (Version: 2.53.2.0 - Nevigo GmbH)
Autodesk Desktop App (HKLM-x32\...\Autodesk Desktop App) (Version: 6.2.0.174 - Autodesk)
Autodesk Games Launcher (HKLM\...\{B3D1B40B-C5D7-48B3-A97A-571192FF30C8}) (Version: 1.4.206.0 - Autodesk)
Autodesk License Service (x64) - 4.1 (HKLM\...\{B827D6B7-7731-43BA-92EC-916C89C88964}) (Version: 4.1.1.0 - Autodesk)
Autodesk Maya LT 2017 (HKLM\...\{2221BB6A-F642-42CA-B9C3-CE1D00071BFF}) (Version: 17.10.1577.0 - Autodesk) Hidden
Autodesk Maya LT 2017 (HKLM\...\Autodesk Maya LT 2017) (Version: 17.10.1577.0 - Autodesk)
Autodesk Stingray 1.4.728.0 (HKLM\...\{C473CC7D-3963-470A-8BF2-CF254431A106}) (Version: 1.4.728.0 - Autodesk) Hidden
Autodesk Stingray 1.4.728.0 (HKLM\...\Autodesk Stingray 1.4.728.0) (Version: 1.4.728.0 - Autodesk)
Autodesk Stingray DCC Link (HKLM\...\{5C0B7951-E2FA-4C83-A2A0-5DEE9F57E2F9}) (Version: 1.4.734 - Autodesk)
Azure AD Authentication Connected Service (HKLM-x32\...\{8A1AD070-269F-4A15-AAB5-76AB896EF195}) (Version: 14.0.25420 - Microsoft Corporation) Hidden
AzureTools.Notifications (HKLM-x32\...\{1E5CA362-39B6-4BD0-B9C0-69CF15F0FEA2}) (Version: 2.7.30611.1601 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for .NET 4.5 (HKLM-x32\...\{37E53780-3944-4A6A-842F-727128E8616E}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Brother MFL-Pro Suite MFC-9340CDW (HKLM-x32\...\{E98A9C92-E767-475B-8BC6-8780A86DDC72}) (Version: 1.0.1.0 - Brother Industries, Ltd.)
Calibrize 2.0 (HKLM-x32\...\Calibrize_is1) (Version:  - Colorjinn)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.7.0.0 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.6.0 - Canon Inc.)
Canon IJWCS - Common Profile Extention Data (HKLM-x32\...\IJWCS - Common Profile Extention Data) (Version: 1.0.0 - Canon Inc.)
Canon IJWCS - PRO-1 series Extention Data (HKLM-x32\...\IJWCS - PRO-1 series Extention Data) (Version: 1.0.0 - Canon Inc.)
Canon IJWCS - PRO-10 series Extention Data (HKLM-x32\...\IJWCS - PRO-10 series Extention Data) (Version: 1.0.0 - Canon Inc.)
Canon IJWCS - PRO-100 series Extention Data (HKLM-x32\...\IJWCS - PRO-100 series Extention Data) (Version: 1.1.0 - Canon Inc.)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.1.0 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.1.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.0.0 - Canon Inc.)
Canon Print Studio Pro (HKLM-x32\...\Print Studio Pro) (Version: 1.4.1 - Canon Inc.)
Canon PRO-100 series On-screen Manual (HKLM-x32\...\Canon PRO-100 series On-screen Manual) (Version: 7.5.0 - Canon Inc.)
Canon PRO-100 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_PRO-100_series) (Version:  - Canon Inc.)
Canon PRO-100 series User Registration (HKLM-x32\...\Canon PRO-100 series User Registration) (Version:  - Canon Inc.‎)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.0.0 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.22 - Piriform)
CrashPlan (HKLM\...\{879BBD10-45D3-4752-AA6B-FB789392946C}) (Version: 4.8.0.323 - Code 42 Software)
Crazybump (remove only) (HKLM-x32\...\Crazybump) (Version:  - )
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dotfuscator and Analytics Community Edition 5.22.0 (HKLM-x32\...\{60018889-9E0F-43E8-9B89-29E8C828B40A}) (Version: 5.22.0.3788 - PreEmptive Solutions) Hidden
f.lux (HKCU\...\Flux) (Version:  - )
Gadwin PrintScreenPro (64-Bit) (HKLM\...\{41A4E9B4-C041-42A3-8797-C49174201247}) (Version: 5.5.1.0 - Gadwin Systems)
Gameshow (HKLM\...\{6DA32446-8DDA-43F0-8EF9-AF2763F6BDE2}) (Version: 3.6.0 - Telestream LLC)
GeoGlyph (HKLM\...\{1C5F5BC9-C7C8-5EC2-3FC1-259F63482DFB}) (Version: 2.0.710.130 - QuadSpinner)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Gtk# for .Net 2.12.26 (HKLM-x32\...\{BC25B808-A11C-4C9F-9C0A-6682E47AAB83}) (Version: 2.12.26 - Xamarin, Inc.)
iTunes (HKLM\...\{81C96689-EA5B-4B7D-A04F-16326EC51BC2}) (Version: 12.5.4.42 - Apple Inc.)
Marvelous Designer 6 For Steam (HKLM\...\Steam App 528100) (Version:  - CLO Virtual Fashion)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU) (HKLM-x32\...\{290FC320-2F5A-329E-8840-C4193BD7A9EE}) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (HKLM-x32\...\{19E8AE59-4D4A-3534-B567-6CC08FA4102E}) (Version: 4.5.51651 - Microsoft Corporation)
Microsoft .NET Framework 4.6 SDK (HKLM-x32\...\{B5915D37-0637-4A26-A3AA-C5DC9F856370}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6 Targeting Pack (ENU) (HKLM-x32\...\{034547E9-D8FA-49E7-8B9C-4C9861FB9146}) (Version: 4.6.00127 - Microsoft Corporation)
Microsoft .NET Framework 4.6 Targeting Pack (HKLM-x32\...\{2CC6A4A7-AAC2-46C9-9DBB-3727B5954F65}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6.1 SDK (HKLM-x32\...\{2F0ECC80-B9E4-4485-8083-CD32F22ABD92}) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft .NET Framework 4.6.1 Targeting Pack (ENU) (HKLM-x32\...\{8EEB28EE-5141-411C-9CF0-9952264FE4AF}) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft .NET Framework 4.6.1 Targeting Pack (HKLM-x32\...\{8BC3EEC9-090F-4C53-A8DA-1BEC913040F9}) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Help Viewer 2.2 (HKLM-x32\...\Microsoft Help Viewer 2.2) (Version: 2.2.25420 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.7766.2060 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6798.0207 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (HKLM-x32\...\{2774595F-BC2A-4B12-A25B-0C37A37049B0}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (x64) (HKLM\...\{1F9EB3B6-AED7-4AA7-B8F1-8E314B74B2A5}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Transact-SQL ScriptDom  (HKLM\...\{020CDFE0-C127-4047-B571-37C82396B662}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 T-SQL Language Service  (HKLM-x32\...\{47D08E7A-92A1-489B-B0BF-415516497BCE}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM\...\{FC3BB979-AA54-4B60-BBA3-2C4DA6E08D80}) (Version: 12.0.2402.29 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM-x32\...\{091CE6AA-2753-4F6E-AD1C-0E875744EB54}) (Version: 12.0.2402.29 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2015 Tools for Unity (HKLM-x32\...\{4B2B6F4B-9B09-46ED-935E-A84A669D2DC9}) (Version: 2.8.2.0 - Microsoft Corporation)
Microsoft Visual Studio Community 2015 with Updates (HKLM-x32\...\{79b486b9-c5f0-4096-a00c-8351f59587c2}) (Version: 14.0.25420.1 - Microsoft Corporation)
Microsoft Web Deploy 3.6 (HKLM\...\{94E1227C-08A9-4962-B388-1F05D89AEA75}) (Version: 3.1238.1962 - Microsoft Corporation)
Movavi Video Editor 12 (HKLM-x32\...\Movavi Video Editor 12) (Version: 12.2.0 - Movavi)
Movavi Video Suite 16 (HKLM-x32\...\Movavi Video Suite 16) (Version: 16.1.0 - Movavi)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 51.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 51.0.1 (x86 en-US)) (Version: 51.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 51.0.1.6234 - Mozilla)
MSBuild/NuGet Integration 14.0 (x86) (HKLM-x32\...\{128C1654-3B9E-4959-8BFB-CE6F09C0A01D}) (Version: 14.0.25420 - Microsoft Corporation) Hidden
Multi-Device Hybrid Apps using C# - Templates - ENU (HKLM-x32\...\{12D99739-FFD3-3761-8AA6-F929E0FE407E}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
Notepad++ (32-bit x86) (HKLM-x32\...\Notepad++) (Version: 7.3.1 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.53 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.2.0.96 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.2.0.96 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.53 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.17 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.2.0.96 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 2.0.0.0 - NVIDIA Corporation) Hidden
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 17.0.2 - OBS Project)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7766.2047 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7766.2047 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7766.2047 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7668.2066 - Microsoft Corporation) Hidden
OpenRL Runtime 1.3.1000.14 x64 (HKLM\...\{250C8D22-1757-11E3-818E-1803734DBB4F}) (Version: 1.3.1000.14 - Caustic Graphics, Inc.)
PreEmptive Analytics Visual Studio Components (HKLM-x32\...\{436A18DD-5F2C-4B3C-985E-AD3C13B0CC25}) (Version: 1.2.5134.1 - PreEmptive Solutions) Hidden
qBittorrent 3.3.7 (HKLM-x32\...\qBittorrent) (Version: 3.3.7 - The qBittorrent project)
QuickGamma 4.0.0.2 (HKLM-x32\...\QuickGamma_is1) (Version: 4.0.0.2 - Eberhard Werle)
Roslyn Language Services - x86 (HKLM-x32\...\{6970C7E1-F99D-388D-8903-DF8FCE677FED}) (Version: 14.0.25431 - Microsoft Corporation) Hidden
Roslyn Language Services - x86 (HKLM-x32\...\{6C1985E7-E1C5-3A95-86EF-2C62465F15C3}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0350 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.2.0.96 - NVIDIA Corporation) Hidden
Skype™ 7.33 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.33.104 - Skype Technologies S.A.)
Slack (HKCU\...\slack) (Version: 2.5.1 - Slack Technologies)
Snagit 13 (HKLM-x32\...\{2D2045B7-AF91-409C-87F6-99E263CDC13F}) (Version: 13.0.3 - TechSmith Corporation)
SpeedTree for Unity 5 version 7.1.5 (HKLM\...\{F9BAC635-AFAB-40DC-814C-6093716B961F}_is1) (Version: 7.1.5 - )
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Team Explorer for Microsoft Visual Studio 2015 Update 3.1 (HKLM-x32\...\{7A95671A-759E-3B83-B763-4289D1D24D73}) (Version: 14.102.25619 - Microsoft) Hidden
Test Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{9EABBFE1-7EED-47D9-8FB8-21D7E4808057}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
TypeScript Power Tool (HKLM-x32\...\{465ACA24-B8D6-4FEC-A42D-9EFCB92CD560}) (Version: 1.8.34.0 - Microsoft Corporation) Hidden
TypeScript Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{BA5762C7-D35F-4725-A4BD-525854127018}) (Version: 1.8.36.0 - Microsoft Corporation) Hidden
Unity (HKLM-x32\...\Unity) (Version: 5.5.1f1 - Unity Technologies ApS)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.3.6f1 - Unity Technologies ApS)
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Visual Studio 2015 Update 3 (KB3022398) (HKLM-x32\...\{7a68448b-9cf2-4049-bd73-5875f1aa7ba2}) (Version: 14.0.25420 - Microsoft Corporation)
VS Update core components (HKLM-x32\...\{B2918D01-1D89-34D3-87EF-A28121BC6EB7}) (Version: 14.0.25431 - Microsoft Corporation) Hidden
vs_update3notification (HKLM-x32\...\{AB3DF932-C990-34D4-BF43-970F760DA3CD}) (Version: 14.0.25431 - Microsoft Corporation) Hidden
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
WCF Data Services 5.6.4 Runtime (HKLM-x32\...\{DB85E7BD-B2DD-43D4-B3C0-23D7B527B597}) (Version: 5.6.62175.4 - Microsoft Corporation) Hidden
WCF Data Services Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{0A3B508E-5638-4471-BCC9-954E1868CB86}) (Version: 5.6.62175.4 - Microsoft Corporation) Hidden
Webroot SecureAnywhere (HKLM-x32\...\WRUNINST) (Version: 9.0.15.40 - Webroot)
Windows 10 Upgrade Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.17364 - Microsoft Corporation)
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
World Machine Standard Edition (Dev Channel) (HKLM-x32\...\World MachineStdDev) (Version:  - )
xNormal 3.19.2 (HKLM\...\xNormal 3.19.2) (Version:  - S.Orgaz)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 16%
Total physical RAM: 32744.92 MB
Available physical RAM: 27456.87 MB
Total Virtual: 38120.92 MB
Available Virtual: 31873.2 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:698.08 GB) (Free:466.79 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:1863.01 GB) (Free:17.04 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-5F9FDBK
 
Administrator            DefaultAccount           Guest                    
Laura                    
 
========================= Restore Points ==================================
 
04-03-2017 18:21:17 Windows Modules Installer
 
**** End of log ****


#5 Dennis59

Dennis59
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  • Local time:05:34 PM

Posted 05 March 2017 - 11:29 AM

Here is the log from Malwarebytes.  I had a problem during the installation where an error popped up saying that there were insufficient rights to overwrite or delete a file.  I clicked ignore and the program updated and scanned without any apparent issues.

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 3/5/17
Scan Time: 11:11 AM
Logfile: malewarebytes.txt
Administrator: Yes
 
-Software Information-
Version: 3.0.6.1469
Components Version: 1.0.75
Update Package Version: 1.0.1432
License: Trial
 
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DESKTOP-5F9FDBK\Laura
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 460373
Time Elapsed: 2 min, 3 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#6 Dennis59

Dennis59
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  • Local time:05:34 PM

Posted 05 March 2017 - 11:38 AM

Here are the two logs from MBAR:

 

mbar-log-2017-03-05 (11-20-34).txt

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2017.03.05.03
  rootkit: v2017.02.27.01
 
Windows 10 x64 NTFS
Internet Explorer 11.576.14393.0
Laura :: DESKTOP-5F9FDBK [administrator]
 
3/5/2017 11:20:34 AM
mbar-log-2017-03-05 (11-20-34).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 375242
Time elapsed: 7 minute(s), 58 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
System-log.txt
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 10.0.9200 Windows 10 x64
 
Account is Administrative
 
Internet Explorer version: 11.576.14393.0
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 3.411000 GHz
Memory total: 34335539200, free: 27726340096
 
Downloaded database version: v2017.03.05.03
Downloaded database version: v2017.02.27.01
Downloaded database version: v2017.02.15.02
Initializing...
======================
------------ Kernel report ------------
     03/05/2017 11:20:29
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\cng.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\pciide.sys
\SystemRoot\System32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\atapi.sys
\SystemRoot\System32\drivers\ataport.SYS
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorTcgDrv.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\System32\drivers\WRkrn.sys
\SystemRoot\System32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\NDIS.SYS
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\drivers\TDI.SYS
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volume.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\drivers\iorate.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\csc.sys
\??\C:\WINDOWS\System32\drivers\zamguard64.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\??\C:\WINDOWS\system32\drivers\mbae64.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_a140581a8f8b58b7\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\TeeDriverW8x64.sys
\SystemRoot\System32\drivers\e1i63x64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\system32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\1394ohci.sys
\SystemRoot\System32\drivers\serial.sys
\SystemRoot\System32\drivers\serenum.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\nvvad64v.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\nvhda64v.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\DRIVERS\HdAudio.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\win32kbase.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_storahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\EvoMouseDriverFilterHidUsb.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\drivers\BTHUSB.sys
\SystemRoot\System32\drivers\bthport.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\System32\drivers\WUDFRd.sys
\SystemRoot\System32\drivers\rdpvideominiport.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\System32\drivers\rdpdr.sys
\SystemRoot\system32\drivers\tsusbhub.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\wcifs.sys
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\system32\drivers\wcnfs.sys
\SystemRoot\System32\drivers\registry.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\drivers\mmcss.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\System32\drivers\bthpan.sys
\SystemRoot\System32\drivers\tunnel.sys
\SystemRoot\System32\drivers\condrv.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\??\C:\WINDOWS\system32\drivers\mbam.sys
\??\C:\WINDOWS\system32\drivers\farflt.sys
\SystemRoot\system32\drivers\MBAMChameleon.sys
\??\C:\WINDOWS\system32\drivers\mwac.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2017.03.05.03
  rootkit: v2017.02.27.01
 
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: FE68ED68
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2505873203
    GPT Header CurrentLba = 1 BackupLba 1465149167
    GPT Header FirstUsableLba 34  LastUsableLba 1465149134
    GPT Header Guid 180c8b47-99b2-4e62-af83-182dd5f142cd
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2505873203
    Backup GPT header CurrentLba = 1465149167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1465149134
    Backup GPT header Guid 180c8b47-99b2-4e62-af83-182dd5f142cd
    Backup GPT header Contains 128 partition entries starting at LBA 1465149135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID c2ccbca3-49bc-489b-bc8d-599ad9bb55d4
    FirstLBA 2048  Last LBA 923647
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 5999aa7f-8c4a-4918-bd27-f966eb0a88e
    FirstLBA 923648  Last LBA 1128447
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID cae6d68-b4a8-4d27-8ec4-87cc19956c68
    FirstLBA 1128448  Last LBA 1161215
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID d53ac53b-15bc-4d29-a8a6-f5854664ba44
    FirstLBA 1161216  Last LBA 1465147391
    Attributes 0
    Partition Name                 Basic data partition
 
Disk Size: 750156374016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffd70f46771060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffd70f46696ae0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffd70f46771060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffd70f45465060, DeviceName: \Device\00000031\, DriverName: \Driver\storahci\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: F983E80E
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3907024896
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 2000398934016 bytes
Sector size: 512 bytes
 
Done!
File "C:\Users\Laura\AppData\Local\Comms\UnistoreDB\store.vol" is sparse (flags = 32768)
File "C:\Users\Laura\AppData\Local\Comms\UnistoreDB\store.vol" is sparse (flags = 32768)
File "C:\Windows\System32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 


#7 Dennis59

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Posted 05 March 2017 - 11:39 AM

Here is the log for rkill:

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 03/05/2017 11:37:09 AM in x64 mode.
Windows Version: Windows 10 Pro 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * gagp30kx [Missing Service]
 * IEEtwCollectorService [Missing Service]
 * IoQos [Missing Service]
 * nv_agp [Missing Service]
 * TimeBroker [Missing Service]
 * uagp35 [Missing Service]
 * uliagpkx [Missing Service]
 * WcsPlugInService [Missing Service]
 * wpcfltr [Missing Service]
 * WSService [Missing Service]
 
 * agp440 [Missing ImagePath]
 
 * AJRouter => %SystemRoot%\system32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath]
 * WpnService => %systemroot%\system32\svchost.exe -k netsvcs [Incorrect ImagePath]
 
 * vmicrdv => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 * vmicvss => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 03/05/2017 11:37:42 AM
Execution time: 0 hours(s), 0 minute(s), and 32 seconds(s)


#8 Broni

Broni

    The Coolest BC Computer


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Posted 05 March 2017 - 02:52 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 Dennis59

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Posted 05 March 2017 - 03:16 PM

Here is the adwcleaner log.  There were no threats found.

 

# AdwCleaner v6.044 - Logfile created 05/03/2017 at 15:13:27
# Updated on 28/02/2017 by Malwarebytes
# Database : 2017-03-02.1 [Server]
# Operating System : Windows 10 Pro  (X64)
# Username : Laura - DESKTOP-5F9FDBK
# Running from : C:\Users\Laura\AppData\Roaming\Skype\My Skype Received Files\AdwCleaner.exe
# Mode: Scan
 
 
 
***** [ Services ] *****
 
No malicious services found.
 
 
***** [ Folders ] *****
 
No malicious folders found.
 
 
***** [ Files ] *****
 
No malicious files found.
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
 
***** [ WMI ] *****
 
No malicious keys found.
 
 
***** [ Shortcuts ] *****
 
No infected shortcut found.
 
 
***** [ Scheduled Tasks ] *****
 
No malicious task found.
 
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
 
***** [ Web browsers ] *****
 
No malicious Firefox based browser items found.
No malicious Chromium based browser items found.
 
*************************
 
C:\AdwCleaner\AdwCleaner[S0].txt - [1028 Bytes] - [05/03/2017 15:13:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1101 Bytes] ##########


#10 Dennis59

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Posted 05 March 2017 - 03:34 PM

Here is the log for the JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.1 (02.11.2017)
Operating System: Windows 10 Pro x64 
Ran by Laura (Administrator) on Sun 03/05/2017 at 15:26:46.52
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 2 
 
Successfully deleted: C:\ProgramData\mntemp (File) 
Successfully deleted: C:\Users\Laura\desktop\Continue Video Studio Pro Installation.lnk (File) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 03/05/2017 at 15:30:03.98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~





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