I have very annoying issue with my new system and it’s huge pain to troubleshoot it. I would appreciate a lot all the help with this since I’m running out of ideas what could be the issue.
Widows 10 x64
Fresh installation (try it 3 times already Home/Pro)
Brand new CPU/RAM/MOBO/VGA and CPU cooler
VGA: MSI 1060 3GB
MOBO: Asrock 170Z Extreme4 (latest bios)
PSU: Chieftec 750W (4-5 years old)
RAM: 2x16GB Kingston HyperX Fury
1 SSD for OS + 1HDD
Sysnative BSOD Dump + System File Collection App –added
Issue: BSoD’s - Memory_management; IRQL; Critical processes... 2-3 times per dey + many crashes on different running applications (Mozilla and games since the system is unstable to use it for work at that point).
History: After my old VGA died I decide it's time to buy a new system or at least to replace most of it. After the system was assembled and new OS was installed a lot of different issues crashes start happening. SO I re-assembled it once more with another version of Win10 – HOME. Same… so the OS was reinstalled for 3td time with my current version. Unfortunately the system was crashing every 30-60min. skipping all my struggle here with different troubleshooting stuff and here is what I know so far.
The CPU was replaced once so it’s highly unlikely to be the root cause. VGA – didn’t sound like that. SSD was perfectly working before on the exact same OS (different hardware but still…). RAM was tested by other person and he didn’t found an issue with it. SO my concerns are – MOBO, PSU or failing Driver.
PSU was ok with the old hardware, never had issues with it. Driver….don’t think so. My best bet was an issue with the MOBO so I returned it to the vendor. They tested it and returned it back to me saying it’s perfectly fine ???
RAM modules was tested on all slots 1 by 1 as well as dual channel with memtest64
- Single module never give errors. Reduce the number of BSoD’s but they still occur.
- Dual channel sometimes don’t have error sometimes is reaching the counter limit of the test (not sure if thus are false errors or now). I was suspecting it’s an issue with the dual channel but as I mention sometimes the test is finishing with no errors.
CPU was replaced once already by the vendor since they was thinking it’s the memory controller
MOBO was tested by the vendor
SSD (OS drive) – tested by me and no issues are found in here.
BIOS – an interesting thing is that if I keep the LLC voltage management to Level 3-4 the number of BSoD’s are reduced but still occur. I don’t think any difference if the RAM or the Memory are slightly clocked or set on fixed voltage.
Another interesting thing is that if I Turn of the PC from the grid for a day or reset the CMOS there are no BSoD’s for maybe a week. This is a bit random behavior so cannot be very specific on this.
Was also thinking it could be warping of the CPU at some point but keeping the case horizontal didn’t changed anything.
The longest time with no issues was after I was testing the RAM modules. It was running for 1-2weeks without BSoD after that. 1 week the PC was off and when I start it again – BsoD after 2 hours L
Another problem for me is that the Vendor is not able to reproduce the issue so I cannot ask them to replace parts.
As I say it’s huge pain to troubleshoot this $%^(* and I’m super existed of all this so any help is highly appreciated.
Thank you in advance!
+ .7z with more crashes from windows / 1x mozilla / 1xbattlent / Prime95 test right after crash
ps. Sorry don't know why the SysnativeFileCollectionApp.zip wasn't attached. Here is a download link: https://drive.google.com/file/d/0Byzd8q9fBe44VklkX1R2UkhqOWs/view?usp=sharing
Perfmon output do not contain any errors. I was thinking to keep a running monitor for the memory and pagefile but no idea if this will be helpful at all.
Edited by bg_sanata, 04 March 2017 - 10:08 AM.
Merged posts - Hamluis.