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Assistance, Please


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#1 SirLancelot

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Posted 02 March 2017 - 04:59 AM

Mod Edit:  Split from https://www.bleepingcomputer.com/forums/t/518771/microsoft-windows-malicious-software-removal-tool-is-requesting-your-permission - Hamluis

 

Hi folks, I may have the same issue, but I genuinely don't know. I was after a little help, I'm hoping this is straight forward.

 

Problem: At start up, I have MSRT (mrt.exe) asking for permission to run. This has never happened before. 

 

Question: Is this real, or is this fake?

 

What i've done:

 

- Literally every step mentioned above, plus running AVG free in safe mode.

- A few things came up, but nothing related to the problem and it hasn't gone away.

 

I can delete mrt.exe, but then after 2 reboots, it's back and asking questions.

 

So, is this a virus that's going to go crazy on my system, or is this potentially a real Microsoft app trying to do the right thing?

 

Any help much appreciated!!

 

Malicious%20Software%20Removal%20Tool_zp


Edited by hamluis, 02 March 2017 - 01:22 PM.


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#2 SirLancelot

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Posted 04 March 2017 - 04:36 PM

Solution to this on in addition to the thread mentioned at top of first post - go to Task Manager, and check to see what is actually being run: right click the columns and add a column called 'Command Line'. Disable anything that doesn't need to be running on startup, which for me was an unknown published running "Program" (turned out to be divx), and I also disabled mrt.exe. So far the computer appears clean, and I'm not being promped to run mrt on startup.

 

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