Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Problem to connect with internet


  • Please log in to reply
38 replies to this topic

#1 bolkas

bolkas

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 01 March 2017 - 07:23 PM

Hi,

 

I cannot connect to the internet. In the "Network Connection" my Local Area Connection is limited or no connectivity,Firewalled.

When I press "Repair" I'm getting a message:

Windows Could not finish repairing the problem because the following action cannot be completed. Renewing your IP address

I don't have any idea what's wrong and how to fix it.

Can someone help me to solve my problem?

Thanks in advance !!!

 



BC AdBot (Login to Remove)

 


#2 Allan

Allan

  • BC Advisor
  • 8,551 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:02:09 AM

Posted 02 March 2017 - 07:34 AM

1) How are you connected (ethernet, WiFi)?

 

2) Is this a new problem or has it always been this way? If new, what is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?



#3 bolkas

bolkas
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 02 March 2017 - 10:53 AM

Hi,

 

I connected via ethernet. The problem is new and happened after I tried to install COMODO Firewall which I uninstalled after this but something strange happened and I lost connection. I am able to see name of network.

 

P.S.

Now when I tried to connect I've got another message:

 

TCP/IP is not enabled for the connection. Cannot proceed.


Edited by bolkas, 02 March 2017 - 10:55 AM.


#4 Allan

Allan

  • BC Advisor
  • 8,551 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:02:09 AM

Posted 02 March 2017 - 10:59 AM

In control panel go to Networks & right-click on your connection. In Properties, make certain TCP/IP is checked.

 

If that doesn't solve the problem, see if you have a restore point you can use.


Edited by Allan, 02 March 2017 - 11:00 AM.


#5 bolkas

bolkas
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 02 March 2017 - 11:31 AM

I did this already 100x and I don't have restore point to use it. this is reason why I ask for help.



#6 Allan

Allan

  • BC Advisor
  • 8,551 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:02:09 AM

Posted 02 March 2017 - 11:38 AM

Okay. I must admit that networking isn't my strongest suit so since the basic troubleshooting steps don't help let's wait for someone more qualified to be of assistance. It's obvious that Comodo made some change - while you're waiting you might want to contact them to see if this is an issue with which they are familiar. I wouldn't be surprised if they have a quick response for you.



#7 DeimosChaos

DeimosChaos

  • BC Advisor
  • 1,418 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States, Delaware
  • Local time:02:09 AM

Posted 02 March 2017 - 11:54 AM

Can you post the output of running 'ipconfig' in a CMD window? Should show if you are getting an IP.

 

Might try the following commands as well:

ipconfig /release

ipconfig /renew

OS - Ubuntu 14.04/16.04 & Windows 10
Custom Desktop PC / Lenovo Y580 / Sager NP8258 / Dell XPS 13 (9350)
_____________________________________________________
Bachelor of Science in Computing Security from Drexel University
Security +


#8 bolkas

bolkas
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 02 March 2017 - 12:24 PM

nothing change for better. A message:

An error occured while renewing interface Local Area Connection : unable tocontact your DHCP server. Request has time out.


Edited by bolkas, 02 March 2017 - 12:26 PM.


#9 DeimosChaos

DeimosChaos

  • BC Advisor
  • 1,418 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States, Delaware
  • Local time:02:09 AM

Posted 02 March 2017 - 01:13 PM

What is the output of:

ipconfig

Also - are you running anything else off your router? If it can't contact the DHCP server (which would be your router) then something could be wrong with that.


OS - Ubuntu 14.04/16.04 & Windows 10
Custom Desktop PC / Lenovo Y580 / Sager NP8258 / Dell XPS 13 (9350)
_____________________________________________________
Bachelor of Science in Computing Security from Drexel University
Security +


#10 bolkas

bolkas
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 02 March 2017 - 02:23 PM

Connection-specific DNS Suffix.......

Autoconfiguration IP Address..........169.254.53.145

Subnet Mask ..............................255.255.0.0

Default Gateway .........................

 

P.S.

I tried to disconnect and connect wire and I've got this:

 

 

Connection-specific DNS Suffix.......

Autoconfiguration IP Address..........0.0.0.0

Subnet Mask ..............................0.0.0.0

Default Gateway .........................

and message This connection has limited or no connectivity. This problem occured because the network did not assign a network address to the computer

and when I press Repair I've got this:

Windows could not finish repairing the problem because the following action cannot be completed. Renewing your IP address.


Edited by bolkas, 02 March 2017 - 02:34 PM.


#11 DeimosChaos

DeimosChaos

  • BC Advisor
  • 1,418 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States, Delaware
  • Local time:02:09 AM

Posted 02 March 2017 - 02:45 PM

Wait.. are you connected directly to the modem? No router in between PC and Modem?


OS - Ubuntu 14.04/16.04 & Windows 10
Custom Desktop PC / Lenovo Y580 / Sager NP8258 / Dell XPS 13 (9350)
_____________________________________________________
Bachelor of Science in Computing Security from Drexel University
Security +


#12 bolkas

bolkas
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 02 March 2017 - 03:29 PM

There is a router.


Why do you ask ?



#13 DeimosChaos

DeimosChaos

  • BC Advisor
  • 1,418 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States, Delaware
  • Local time:02:09 AM

Posted 02 March 2017 - 04:26 PM

The reason I asked was because the IP address looked like an outside range one, not an internal one (typically a router will give out a 192.168.1.x address). Can you power cycle both your router and your modem. Turn them both off for a couple minutes then power on the modem - wait until it fully comes on (usually 2 minutes or so) then turn on the router.

 

Doing a quick google search.. apparently a 169 IP address typically means your PC wasn't able to talk to the DHCP server (which makes sense because there is no default gateway address listed). Once you have done the above re run the 'ipconfig' command and post it there (hopefully we get a typical address).

 

Also - I had asked above, but are you running anything else on your router? Say a wifi device, are you still getting a connection there? Want to make sure we eliminate any issues with modem/router.


Edited by DeimosChaos, 02 March 2017 - 04:26 PM.

OS - Ubuntu 14.04/16.04 & Windows 10
Custom Desktop PC / Lenovo Y580 / Sager NP8258 / Dell XPS 13 (9350)
_____________________________________________________
Bachelor of Science in Computing Security from Drexel University
Security +


#14 bolkas

bolkas
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 02 March 2017 - 04:49 PM

Yes I have WIFI and is working without any problems. It was everything ok with both connection but after dealing with this Comodo thing my computer started have problems with internet connection. Now, I'm going to switch off everything like U said.

#15 bolkas

bolkas
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 02 March 2017 - 05:11 PM

Nothing Changed

Connection-specific DNS Suffix.......
Autoconfiguration IP Address..........169.254.53.145
Subnet Mask ..............................255.255.0.0
Default Gateway .........................
and for sure this IP is not what supposed to be.

Edited by bolkas, 02 March 2017 - 05:22 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users