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I can't open browser, proxy problem (caused by malware)


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2 replies to this topic

#1 tenente8

tenente8

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  • Local time:09:51 AM

Posted 28 February 2017 - 04:34 PM

I can't open browserssuch as internet explorer or firefox or chrome because I problably have a malware.

My proxy is 127.0.0.1:8118

 

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#2 nasdaq

nasdaq

  • Malware Response Team
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  • Local time:04:51 AM

Posted 02 March 2017 - 09:54 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove these programs in bold via the Control Panel > Programs > Programs and Features.
amuleC
SmartSaver+ 3]/b]
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:
RemoveProxy:

(hxxp://www.amule.org/) C:\Program Files\amuleC\ed2k.exe
HKU\S-1-5-21-591943747-1531398332-2298161239-1000\...\Run: [Hoolapp Android] => "C:\Users\Daniel\AppData\Roaming\HOOLAP~1\Hoolapp.exe" /Minimized
ShortcutTarget: Facebook Messenger.lnk -> C:\Users\Daniel\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe (No File)
GroupPolicyUsers\S-1-5-21-591943747-1531398332-2298161239-1002\User: Restriction <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
ProxyEnable: [S-1-5-21-591943747-1531398332-2298161239-1000] => Proxy is enabled.
ProxyServer: [S-1-5-21-591943747-1531398332-2298161239-1000] => 127.0.0.1:8118
AutoConfigURL: [S-1-5-21-591943747-1531398332-2298161239-1000] => 127.0.0.1:8118
ManualProxies:
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-591943747-1531398332-2298161239-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.google.com/?bcutc=sp-006
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = hxxps://www.google.com/search?bcutc=sp-006&q={searchTerms}
HKU\S-1-5-21-591943747-1531398332-2298161239-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxps://www.google.com/search?bcutc=sp-006&q={searchTerms}
HKU\S-1-5-21-591943747-1531398332-2298161239-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.google.com/?bcutc=sp-006
SearchScopes: HKLM -> DefaultScope {E9410C70-B6AE-41FF-AB71-32F4B279EA5F} URL = hxxps://www.google.com/search?bcutc=sp-006&q={searchTerms}
SearchScopes: HKLM -> {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSSE
SearchScopes: HKLM -> {E9410C70-B6AE-41FF-AB71-32F4B279EA5F} URL = hxxps://www.google.com/search?bcutc=sp-006&q={searchTerms}
SearchScopes: HKU\S-1-5-21-591943747-1531398332-2298161239-1000 -> DefaultScope {E9410C70-B6AE-41FF-AB71-32F4B279EA5F} URL = hxxps://www.google.com/search?bcutc=sp-006&q={searchTerms}
SearchScopes: HKU\S-1-5-21-591943747-1531398332-2298161239-1000 -> {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSSE
SearchScopes: HKU\S-1-5-21-591943747-1531398332-2298161239-1000 -> {E9410C70-B6AE-41FF-AB71-32F4B279EA5F} URL = hxxps://www.google.com/search?bcutc=sp-006&q={searchTerms}
FF DefaultSearchUrl: Mozilla\Firefox\Profiles\i68g6g9d.default-1348218718896 -> hxxps://www.google.com/search?bcutc=sp-006
FF Homepage: Mozilla\Firefox\Profiles\i68g6g9d.default-1348218718896 -> hxxps://www.google.com/?bcutc=sp-006
FF Keyword.URL: Mozilla\Firefox\Profiles\i68g6g9d.default-1348218718896 -> hxxps://www.google.com/search?bcutc=sp-006
FF SearchPlugin: C:\Users\Daniel\AppData\Roaming\Mozilla\Firefox\Profiles\i68g6g9d.default-1348218718896\searchplugins\google-avast.xml [2017-02-28]
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
CHR HomePage: Default -> hxxp://www.nicesearches.com?type=hp&ts=1479220324&from=3e881114&uid=hitachixhds721010cla632_jp2940j81nwv3d1nwv3dx&z=9f5771ef4e427d736a02e5bg5z6m8tbo5o4e1c3ofg
CHR StartupUrls: Default -> "hxxp://www.nicesearches.com?type=hp&ts=1479220324&from=3e881114&uid=hitachixhds721010cla632_jp2940j81nwv3d1nwv3dx&z=9f5771ef4e427d736a02e5bg5z6m8tbo5o4e1c3ofg"
CHR DefaultSearchURL: Default -> hxxp://www.nicesearches.com/search.php?type=ds&ts=1479220324&from=3e881114&uid=hitachixhds721010cla632_jp2940j81nwv3d1nwv3dx&z=9f5771ef4e427d736a02e5bg5z6m8tbo5o4e1c3ofg&q={searchTerms}
CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\54.0.2840.99\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\54.0.2840.99\pdf.dll => No File
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.22.5\npGoogleUpdate3.dll => No File
CHR Plugin: (iTunes Application Detector) - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32_23_0_0_205.dll => No File
CHR Extension: (Pagamenti Chrome Web Store) - C:\Users\Daniel\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-11-30]
CHR Extension: (Chrome Media Router) - C:\Users\Daniel\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2016-11-27]
CHR HKLM\...\Chrome\Extension: [jholjhhmdjkolfhjbmlanhkckkkffjfn] - C:\ProgramData\SaveAs\jholjhhmdjkolfhjbmlanhkckkkffjfn.crx <not found>
R2 ed2kidle; C:\Program Files\amuleC\ed2k.exe [237568 2016-11-02] (hxxp://www.amule.org/) [File not signed] <==== ATTENTION
S2 MySQL; D:\MySQL\bin\mysqld MySQL [X]
U1 aswbdisk; no ImagePath
S3 catchme; \??\C:\Users\Simone\AppData\Local\Temp\catchme.sys [X] <==== ATTENTION
S3 EagleXNt; \??\C:\Windows\system32\drivers\EagleXNt.sys [X]
S4 nvlddmkm; system32\DRIVERS\nvlddmkm.sys [X]
S1 p1481361197am; \??\C:\Users\Simone\AppData\Local\Temp\bk3F9F.tmp\p1481361197am.sys [X] <==== ATTENTION
S1 p1481728918am; \??\C:\Users\Simone\AppData\Local\Temp\bk42AB.tmp\p1481728918am.sys [X] <==== ATTENTION
S1 p1481814761am; \??\C:\Users\Simone\AppData\Local\Temp\bk82B.tmp\p1481814761am.sys [X] <==== ATTENTION
S1 p1482507272am; \??\C:\Users\Simone\AppData\Local\Temp\bk59D3.tmp\p1482507272am.sys [X] <==== ATTENTION
S1 p1482953637am; \??\C:\Users\Simone\AppData\Local\Temp\bk5496.tmp\p1482953637am.sys [X] <==== ATTENTION
S1 p1483014920am; \??\C:\Users\Simone\AppData\Local\Temp\bkA9B7.tmp\p1483014920am.sys [X] <==== ATTENTION
S1 p1484249157am; \??\C:\Users\Simone\AppData\Local\Temp\bk8056.tmp\p1484249157am.sys [X] <==== ATTENTION
S1 p1484249396am; \??\C:\Users\Simone\AppData\Local\Temp\bk2387.tmp\p1484249396am.sys [X] <==== ATTENTION
S1 p1486753885am; \??\C:\Users\Simone\AppData\Local\Temp\bk4D55.tmp\p1486753885am.sys [X] <==== ATTENTION
S1 p1487186935am; \??\C:\Users\Simone\AppData\Local\Temp\bk5B0B.tmp\p1487186935am.sys [X] <==== ATTENTION
S1 p1487271279am; \??\C:\Users\Simone\AppData\Local\Temp\bkC033.tmp\p1487271279am.sys [X] <==== ATTENTION
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
CustomCLSID: HKU\S-1-5-21-591943747-1531398332-2298161239-1000_Classes\CLSID\{035FBE31-3755-450A-A775-5E6BBD43D344}\InprocServer32 -> C:\Users\Daniel\AppData\Local\Google\Update\1.3.21.135\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-591943747-1531398332-2298161239-1000_Classes\CLSID\{634059C0-D264-4B2C-AE80-F73E48D33E5B}\InprocServer32 -> C:\Users\Daniel\AppData\Local\Google\Update\1.3.21.124\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-591943747-1531398332-2298161239-1000_Classes\CLSID\{F7D4B6AD-AB5F-4fe8-9469-3A4697E41129}\InprocServer32 -> C:\Users\Daniel\AppData\Roaming\Kalydo\KalydoPlayer\bin2\kalydoplayer.dll => No File
Task: {0776AC82-2DCC-46AD-B0F6-21991198ADFF} - \DNSROSEVILLE -> No File <==== ATTENTION
Task: {0BEA4881-8B5A-4781-8E6B-D6F603A154C5} - \{07517A58-B0FA-CDF3-1863-E3DFA29F0FB3} -> No File <==== ATTENTION
Task: {0F1A33B6-537F-48C7-B99B-DD6D1F49F2AC} - System32\Tasks\Anedochdokather Engine => C:\Program Files\Jowleanurely\nrodom.exe
Task: {15C08574-8E71-48DE-ACA0-CB9718A96137} - System32\Tasks\{A1C1B0F7-166A-075C-7ADF-4AA2AD552542} => C:\ProgramData\{57B9D3C6-E012-646D-4B65-66F35DD842D0}\31513F4D-86FA-88E6-FDD2-ACEF6DADA5F8.exe  <==== ATTENTION
Task: {2225A33C-6690-4EC8-8FBE-A79D9B53C978} - \{790F7847-7D04-0A7D-0911-7F0809081105} -> No File <==== ATTENTION
Task: {289F36CE-D6E6-4A26-BD9F-BA2D98F97021} - System32\Tasks\{56DCAFC2-5B93-4239-8D1B-CAD344A4E400} => pcalua.exe -a "C:\Program Files\SmartSaver+ 3\Uninstall.exe" -c /fcp=1
Task: {2931C871-5D9D-4AC8-A4D7-C51FC8F829A1} - System32\Tasks\{D3E8AA65-C454-9F57-84AF-E21BB2714422} => Regsvr32.exe /s /n /i:"/rt" "C:\PROGRA~2\54febd9c\37e64dd5.dll" <==== ATTENTION
Task: {325CF267-818C-4A62-9BD8-E3CB0A4080DC} - System32\Tasks\{7FE8B5E1-C843-024A-B38E-940F629229E8} => C:\ProgramData\{4411C193-F3BA-7638-2510-536034A6A75A}\863AA4AC-3191-1307-D656-0C69F024AED7.exe  <==== ATTENTION
Task: {363F74AD-680A-45FC-91C6-9AFF51203811} - System32\Tasks\{438D13C3-F426-A468-5723-579F4D485040} => C:\ProgramData\{132F1343-A484-A4E8-1F6B-EE9745DC67A9}\75FB6EFC-C250-D957-7C13-359148F48EAA.exe  <==== ATTENTION
Task: {36653340-214A-4919-BFA7-084A1BB0A598} - System32\Tasks\{5D5C82C6-EAF7-356D-B762-71180F37CD05} => C:\ProgramData\{E6363D13-519D-8AB8-1E52-8D34735386B2}\A1F6407B-165D-F7D0-08C7-7CAE3035232E.exe  <==== ATTENTION
Task: {37A15494-A33F-4389-A44E-902636FAA973} - \updengine -> No File <==== ATTENTION
Task: {37B70029-CFD6-4B64-95CD-8828773EC87F} - System32\Tasks\{48EAAF01-FF41-18AA-1178-0A1CEAEFB777} => C:\ProgramData\{310E73CB-86A5-C460-BF50-8FB2BA0F5B71}\4E0FCD31-F9A4-7A9A-AB38-46674E5CB102.exe  <==== ATTENTION
Task: {3FC336E9-089E-4F0E-8720-A495416E69C6} - \{BE22724F-0989-C5E4-2B7A-9C1CD01FF4DF} -> No File <==== ATTENTION
Task: {441A68BD-C49B-449C-B555-CC62D148CF7A} - System32\Tasks\{B921D864-0E8A-6FCF-6C61-8EED93896BA9} => C:\ProgramData\{6E1EF030-D9B5-479B-B5F0-92F008A3ABBC}\FE968DE4-493D-3A4F-23BA-09EF2D2DD24E.exe  <==== ATTENTION
Task: {525AE357-A78C-46B8-BDCB-6575DB777A00} - System32\Tasks\{0897851C-BF3C-32B7-BFC3-3FA2FEA30B1A} => C:\ProgramData\{ADD16EEB-1A7A-D940-7E02-95DEE36A7209}\6DE3E3B7-DA48-541C-C776-04EF94DD8437.exe  <==== ATTENTION
Task: {549BED0B-833B-4D68-ABE6-9C5B60329A16} - System32\Tasks\{3C4CED1B-8BE7-5AB0-02E1-FDB85626167D} => C:\ProgramData\{8A3C3601-3D97-81AA-D367-C8640922D342}\4FFCF9DF-F857-4E74-8858-0C14A6C6D7E0.exe  <==== ATTENTION
Task: {5B5DA7BD-5411-4366-A9BE-C269500FB320} - System32\Tasks\{38D29E67-8F79-29CC-705C-16C27CEFE7D2} => C:\ProgramData\{965D809E-21F6-3735-0328-658CE4CFA5D4}\11B8DC8B-A613-6B20-FC0D-30197B1A120D.exe  <==== ATTENTION
Task: {635FCAF0-921B-474A-83E3-66DD30C1BF97} - \{E6A964C7-5102-D36C-41F1-9996BE4945F2} -> No File <==== ATTENTION
Task: {71CD58D3-6CBC-4BBB-841B-DFD437E1917F} - \Milimili -> No File <==== ATTENTION
Task: {7533A308-4304-4501-9BDB-CA53E0F50D0E} - System32\Tasks\{4FE7BD15-F84C-0ABE-7EA9-57A5A9F374FA} => C:\ProgramData\{08840269-BF2F-B5C2-24B1-568C3710DCE7}\7ACBC10F-CD60-76A4-0BA3-A90FE552526F.exe  <==== ATTENTION
Task: {8B635971-B989-4261-86B3-D29B4FBCB6C1} - System32\Tasks\{91350BF2-269E-BC59-47F1-BAAD8D34D2EF} => C:\ProgramData\{5BC9F89F-EC62-4F34-95B9-9249EBDF72DB}\5E118E30-E9BA-399B-7DA1-2FB98E4DEA49.exe  <==== ATTENTION
Task: {97E52067-2FFC-405F-B62D-C279813A92DB} - System32\Tasks\{FBB52AE5-4C1E-9D4E-0DB8-07246B9DF76A} => C:\ProgramData\{800D0A6F-37A6-BDC4-1EE3-983E556F545C}\E3E18BF6-544A-3C5D-B946-2F1E29789C64.exe  <==== ATTENTION
Task: {9BB28733-6AEC-4EE7-B4EC-D69409FE5E8E} - \Express DownloaderUpdate -> No File <==== ATTENTION
Task: {A22BA795-57E5-4810-AEE5-47145BC6C03B} - \WinTOOL -> No File <==== ATTENTION
Task: {AD59553A-9BBC-400B-AB5F-5458BAF9C12D} - System32\Tasks\{644524CB-D3EE-9360-B561-809AE2656556} => C:\ProgramData\{FC26A602-4B8D-11A9-1D23-EC26A149E643}\81080E9D-36A3-B936-1A0A-BC98860CA9AC.exe  <==== ATTENTION
Task: {BB4B191E-011B-474C-B73B-78639CC1197E} - System32\Tasks\{9B21D543-2C8A-62E8-731A-097719EBADEC} => C:\ProgramData\{FA3E2840-4D95-9FEB-86C6-D3643220335E}\7D48F90F-CAE3-4EA4-8401-7FBBCBFE085B.exe  <==== ATTENTION
Task: {C0A70FB7-5C9D-4059-A7C3-EBD9D5BACF52} - System32\Tasks\{D58287AF-6229-3004-0438-47CCE3318769} => C:\ProgramData\{576006DA-E0CB-B171-5F07-E07FD493E0B0}\D79727F5-603C-905E-1EFC-3CF86FC88553.exe  <==== ATTENTION
Task: {FAE18EB8-AB6A-4DF7-9B5C-471CEC9F8D03} - System32\Tasks\{06487A87-B1E3-CD2C-0BB8-8445B6F71AFC} => C:\ProgramData\{0DF0B1FB-BA5B-0650-8442-D87DD338D806}\CEF841BC-7953-F617-6CE1-2B9BD38B82C4.exe  <==== ATTENTION
Shortcut: C:\Users\Daniel\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Int?rn?t ???l?r?r.lnk -> C:\Users\Daniel\AppData\Roaming\HPRewriter2\RewRun3.exe (No File) <===== Cyrillic
Shortcut: C:\Users\Daniel\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Int?rn?t ???l?r?r (N? ?dd-?ns).lnk -> C:\Users\Daniel\AppData\Roaming\HPRewriter2\RewRun3.exe (No File) <===== Cyrillic
FirewallRules: [{E802A1B9-4558-44AF-AD82-887D02F9633E}] => (Allow) C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe
FirewallRules: [{FDDAFAEA-814D-4C8D-896E-ECFA00F62629}] => (Allow) C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe
C:\Program Files\Jowleanurely
C:\ProgramData\{57B9D3C6-E012-646D-4B65-66F35DD842D0}
C:\Program Files\SmartSaver+ 3
C:\PROGRA~2\54febd9c
C:\ProgramData\{4411C193-F3BA-7638-2510-536034A6A75A}
C:\ProgramData\{132F1343-A484-A4E8-1F6B-EE9745DC67A9}
C:\ProgramData\{E6363D13-519D-8AB8-1E52-8D34735386B2}
C:\ProgramData\{310E73CB-86A5-C460-BF50-8FB2BA0F5B71}
C:\ProgramData\{6E1EF030-D9B5-479B-B5F0-92F008A3ABBC}
C:\ProgramData\{ADD16EEB-1A7A-D940-7E02-95DEE36A7209}
C:\ProgramData\{8A3C3601-3D97-81AA-D367-C8640922D342}
C:\ProgramData\{965D809E-21F6-3735-0328-658CE4CFA5D4}
C:\ProgramData\{08840269-BF2F-B5C2-24B1-568C3710DCE7}
C:\ProgramData\{5BC9F89F-EC62-4F34-95B9-9249EBDF72DB}
C:\ProgramData\{800D0A6F-37A6-BDC4-1EE3-983E556F545C}
C:\ProgramData\{FC26A602-4B8D-11A9-1D23-EC26A149E643}
C:\ProgramData\{FA3E2840-4D95-9FEB-86C6-D3643220335E}
C:\ProgramData\{576006DA-E0CB-B171-5F07-E07FD493E0B0}
C:\ProgramData\{0DF0B1FB-BA5B-0650-8442-D87DD338D806}
C:\Program Files\SweetIM
C:\Program Files\amuleC
C:\Users\Daniel\AppData\Roaming\HOOLAP~1
C:\Program Files\GUTEEC2.tmp


End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

===

Download to your Desktop the Junkware Removal Tool Download from this link.
http://www.bleepingcomputer.com/download/junkware-removal-tool/

Shutdown your antivirus to avoid any conflicts.
Right click the icon - disable for say 20 mins.
Right-mouse click JRT.exe and select Run as administrator (If using XP just double click on the icon to run it.)
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
======

When all is well please updates these 3rd party programs.

ADOBE READER
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.
<<<>>>

ADOBE FLASH PLAYER

Go to this page with Firefox or Opera to download the current version for your browser:
https://get.adobe.com/flashplayer/

Note:
Flash Player is pre-installed in Google Chrome and updates automatically!
Flash Player is pre-installed in IE/Hedge and updates automatically!
===

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

If still present after these updates remove these old version(s) via the Control Panel > Programs > Programs and Features.
Adobe Flash Player 10 ActiveX (HKLM\...\{B7B3E9B3-FB14-4927-894B-E9124509AF5A}) (Version: 10.0.32.18 - Adobe Systems, Inc.)
Adobe Reader X (10.1.16) - Italiano (HKLM\...\{AC76BA86-7AD7-1040-7B44-AA1000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Java 7 Update 15 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217015F0}) (Version: 7.0.150 - Oracle)
[b]Java 7 Update 51
(HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.510 - Oracle)

Please post the logs and let me know what problem persists with this computer.

#3 nasdaq

nasdaq

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Posted 08 March 2017 - 10:16 AM

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