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Website compromised

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#1 techserv


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Posted 28 February 2017 - 04:16 PM

A website that I have has been compromised by some spammers. I have gone through the directories and files and identified what needs to be removed, but I am unable to remove these files. I have tried changing the file/directory permissions from 755 to 777 and that is denied too. I have tried to just remove or change permission of the .htaccess file in each suspicious directory...but failed. I'm unsure how I might get rid of these files now.


I have tried deleting from the Parallels panel and via FTP using FileZilla. System is a VPS running Ubuntu with Plesk Parallels.


I just don't know what else to try. Can anyone help, Please?

Edited by hamluis, 28 February 2017 - 04:47 PM.
Moved from Web Site Development to Gen Security - Hamluis.

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#2 Guest_hollowface_*


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Posted 02 March 2017 - 09:47 PM

Sounds to me like the files aren't owned by your user, and if the files in question have 755 permissions, only the owner (or root) will be able to delete them. I am not familiar with Plesk Parallels. Do you have any way of accessing the Ubuntu commandline?

#3 rhysharrison


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Posted 31 March 2017 - 08:44 AM

Do you have backups you can restore to?

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