I started this thread yesterday but I got discussing a different problem so will stay focused on this one.
I have an Hp Envy dv6 that came installed with Windows 8. I would like to do clean install...I've saved everything I need into folders and will put them on a drive. I have my programs on discs that I want to add back. I have the Hp Recovery discs that they sent to me. I don't know how to locate the key..
I have to install using my external optical drive ( hoping this alright to do).
I'm wondering, do I have to install Windows 8 back on? I have Windows 8.1 that I purchased when it first came out and wondering if I can put that on here instead. My laptop has never wanted to upgrade to windows 8.1 or windows 10. When I tried to upgrade to 10 back in July last year, I got an error code-
0xC1900101-0x2000C The installation failed in the safe OS phase with an error during apply image operation.
I would really like to have Windows 10. My other laptop which is an Hp Dv5 did it flawlessly and I really like the format.
I also did a sfc/scannow yesterday and have the finding for that. Said that it found corrupted files and repaired them but I have the log.
I hope I have explained what I would like to do the end result would be windows 10.
**Also, I have not received any windows updates in forever and I check everyday.