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PC in safe mode problems.


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#1 anusvlek

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Posted 28 February 2017 - 12:25 AM

Hello

A friends pc is stuck in rebooting in safe mode. (got there when updating the GPU drivers failed)
normally it wouldn't be such a problem. but she always logs in with a code and not with password. and because of safe mode, she isn't connected to internet to retrieve any passwords.

tried multiple things:

finding a option to just select default boot in bios.
starting PC with windows DVD. to open prompt with SHIFT + f10 and add line: bcdedit /deletevalue {default} safeboot .
Checked multiple times did not work : "the boot configuration data store could not be opened. the requested system device cannot be found."
in the login screen of windows bottom right and repair/prompt from there no access.

does anyone have a idea what i could do to fix this ?

 

Thanks a lot

 

Fabian

attachment files are included with a picture of the bios. and pc specs.
 

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#2 bwv848

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Posted 01 March 2017 - 05:58 PM

Hi, Fabian,

 

Theoretically, the problem should be able to be resolved by using the BCDEdit command from the Recovery Environment, but I suspect your syntax is off. Please follow this guide carefully and let us know the results.

 

Thanks.


If I do not reply in three days, please message me.
 
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