Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Jerky Video in Browsers and Video Playback


  • Please log in to reply
8 replies to this topic

#1 EddieG59

EddieG59

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:12:10 PM

Posted 27 February 2017 - 06:48 PM

Windows 10

Dell XPS 8500

389-BBIJ : XPS 8500 Fast Track Config 43

 

I've had this computer for about 2 years, everything was working fine.  I was attempting to program an external controller and downloaded and installed Zadig to configure a COM port.  It seems that not too long after that all flash video in all browsers (Chrome, Edge, and Firefox) became jerky and all video playback is also jerky.  Audio files work fine and the sound in the video is good.   My keyboard also suffers lagging delays.  I've updated the drivers without any luck.  I am seeking support to resolve.  Thanks.



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,752 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:10 PM

Posted 27 February 2017 - 08:29 PM

Did you uninstall the Zadig app?

 

If all was well beforehand, that would be my suggestion.

 

Louis



#3 EddieG59

EddieG59
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:12:10 PM

Posted 28 February 2017 - 09:28 AM

Yes, I tried that and it had no effect.  I'm not sure if the Zadig app had anything to do with it, that was just the last tweak I remember making before things started acting funny.  However, I inadvertently left my computer on last night.  This morning the situation has been resolved but I suspect it will return once I reboot the computer.  I will do that before the end of the day today and report back.  I need it for work for the next few hours and need the video working.



#4 EddieG59

EddieG59
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:12:10 PM

Posted 28 February 2017 - 10:01 AM

An interesting thing just happened.  I plugged in my iPhone and the jerky video problem returned.  It does not go away when I unplug the iPhone...



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,752 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:10 PM

Posted 28 February 2017 - 11:24 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#6 EddieG59

EddieG59
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:12:10 PM

Posted 28 February 2017 - 08:18 PM

http://speccy.piriform.com/results/cDHIRdji0QBNjYHnzgNg37T

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Dad (administrator) on 28-02-2017 at 17:10:34
Running from "C:\Users\Ed\Downloads"
Microsoft Windows 10 Home  (X64)
Model: XPS 8500 Manufacturer: Dell Inc.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/28/2017 05:00:29 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: HAL9000)
Description: Package Microsoft.Windows.Photos_16.1118.10000.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

Error: (02/28/2017 04:06:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1031

Error: (02/28/2017 04:06:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1031

Error: (02/28/2017 04:06:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2017 03:53:12 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: HAL9000)
Description: Package Microsoft.Windows.Photos_16.1118.10000.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

Error: (02/28/2017 02:06:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2094

Error: (02/28/2017 02:06:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2094

Error: (02/28/2017 02:06:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2017 02:06:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1032

Error: (02/28/2017 02:06:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1032


System errors:
=============
Error: (02/28/2017 04:06:50 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (02/28/2017 02:06:53 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (02/28/2017 05:56:58 AM) (Source: DCOM) (User: HAL9000)
Description: {C98F04D7-CD30-4BB0-B7D7-8DD7448520F2}

Error: (02/28/2017 05:56:42 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (02/28/2017 05:55:40 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1053mcpltsvcUnavailable{20966775-18A4-4299-B8E3-772C336B52A7}

Error: (02/28/2017 05:55:40 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (02/28/2017 05:55:40 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Error: (02/28/2017 05:55:40 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1053mcpltsvcUnavailable{20966775-18A4-4299-B8E3-772C336B52A7}

Error: (02/28/2017 05:55:40 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (02/28/2017 05:55:40 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Microsoft Office Sessions:
=========================
Error: (02/28/2017 05:00:29 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: HAL9000)
Description: Microsoft.Windows.Photos_16.1118.10000.0_x64__8wekyb3d8bbwe+App

Error: (02/28/2017 04:06:52 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1031

Error: (02/28/2017 04:06:52 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1031

Error: (02/28/2017 04:06:52 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2017 03:53:12 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: HAL9000)
Description: Microsoft.Windows.Photos_16.1118.10000.0_x64__8wekyb3d8bbwe+App

Error: (02/28/2017 02:06:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2094

Error: (02/28/2017 02:06:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2094

Error: (02/28/2017 02:06:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/28/2017 02:06:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1032

Error: (02/28/2017 02:06:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1032

=========================== Installed Programs ============================
123D Design R2.2 (HKLM\...\123D Design) (Version: 2.2.14 - Autodesk, Inc.)
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Ace of Seafood (HKLM\...\Steam App 450500) (Version:  - Nussoft)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20070 - Adobe Systems Incorporated)
Adobe Connect 9 Add-in (HKCU\...\Adobe Connect 9 Add-in) (Version: 11,9,966,0 - Adobe Systems Incorporated)
Adobe Flash Player 24 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 24.0.0.221 - Adobe Systems Incorporated)
AeroFoil version 3.2 (HKLM-x32\...\{D83FBB76-A41E-47C1-86D4-8B147F2DB049}_is1) (Version: 3.2 - Donald L Reid, P.E.)
Age of Mythology: Extended Edition (HKLM\...\Steam App 266840) (Version:  - SkyBox Labs)
Apple Application Support (32-bit) (HKLM-x32\...\{9BA1A894-B42F-4805-BC8C-349C905A3930}) (Version: 5.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{7EAC8A42-9FAC-4F6B-AABF-C08C9F2E0F13}) (Version: 5.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bitcasa version 1.1.6.18 (HKLM\...\{EDA09459-AD7D-4434-BA0C-647F6703EA12}_is1) (Version: 1.1.6.18 - Bitcasa Inc.)
Blender (HKLM\...\{437221A8-91D1-42A0-9E04-0AD64B502374}) (Version: 2.78.1 - Blender Foundation)
BOINC (HKLM\...\{EC6C20A3-D9C4-4775-8EEC-4C11E64E2779}) (Version: 7.6.22 - Space Sciences Laboratory, U.C. Berkeley)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Cisco WebEx Meeting Center for Firefox or Chrome (HKLM-x32\...\{93B21D2E-4B7E-4D2F-997B-B08F7E5D12E6}) (Version: 28.12.0.16655 - Cisco WebEx LLC)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{09DA5EE2-7E46-4DC4-96F9-BFEE50D40659}) (Version: 1.0.408 - Citrix)
Cura 15.04.2 (HKLM-x32\...\Cura_15.04.2) (Version:  - )
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.0.0.6 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.0.0.6 - Dell Inc.)
Dell Customer Connect (HKLM-x32\...\{4FA72FF9-DD64-43A8-8704-6380A11F11D5}) (Version: 1.4.15.0 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.2.2.0 - Dell Inc.) Hidden
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.3.6855.61 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.0.2.57295 - Dell)
Dell System Detect (HKCU\...\d24084d039586cae) (Version: 8.3.0.8 - Dell)
Dell Update - SupportAssist Update Plugin (HKLM\...\{92F651D9-4431-469E-9B11-299D007AF656}) (Version: 2.0.2.1835 - Dell Inc.)
Dell Update (HKLM-x32\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
DJI driver version 2.02 (HKLM-x32\...\{EDFDE5EE-84C7-4936-804C-6563943E5754}_is1) (Version: 2.02 - DJI)
DJI NAZAM Assistant version 2.40 (HKLM-x32\...\{CB374012-DAE0-4386-9E95-5D01033F6185}_is1) (Version: 2.40 - DJI)
DJI NAZAM Lite Assistant version 1.00 (HKLM-x32\...\{FAA11C1F-4F7C-4A00-A153-DF51CC892FF8}_is1) (Version: 1.00 - DJI)
Dropbox (HKCU\...\Dropbox) (Version: 20.4.19 - Dropbox, Inc.)
Fallout 4 (HKLM\...\Steam App 377160) (Version:  - Bethesda Game Studios)
FLV Player (HKLM-x32\...\{825923FC-0366-4058-A26F-45091CF8585F}) (Version: 1.0.0 - Free FLV Player)
FLV.com FLV Downloader 11.1 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-76FAF2D9B362}) (Version: 11.1 - GreenTree Applications SRL)
FTL: Faster Than Light (HKLM\...\Steam App 212680) (Version:  - Subset Games)
GameSpy Arcade (HKLM-x32\...\GameSpy Arcade) (Version:  - )
GeForce Experience NvStream Client Components (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamC) (Version: 0.1.87 - NVIDIA Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.115 - Google Inc.) Hidden
GoToMeeting 8.0.0.6441 (HKCU\...\GoToMeeting) (Version: 8.0.0.6441 - CitrixOnline)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet Pro 8630 Basic Device Software (HKLM\...\{E4785D60-862F-4474-A2D4-F3A6A07A6638}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
HP Officejet Pro 8630 Help (HKLM-x32\...\{6ABF093B-B5B9-4CBD-A598-F693A843A44D}) (Version: 32.0.0 - Hewlett Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPDiagnosticCoreDll (HKLM-x32\...\{9262B08F-E183-4FED-A2BD-23FF1A84EB79}) (Version: 1.0.15.0 - Hewlett Packard)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{0493048C-CB1A-44B7-8BB3-8467AF7BA9E4}) (Version: 6.1.2.13 - Apple Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
iTunes (HKLM\...\{9D0D2A8B-7E7B-4D88-8D50-24286ED6A5EB}) (Version: 12.5.5.5 - Apple Inc.)
Java 8 Update 121 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Java SE Development Kit 7 Update 21 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0170210}) (Version: 1.7.0.210 - Oracle)
Java SE Development Kit 7 Update 21 (HKLM-x32\...\{32A3A4F4-B792-11D6-A78A-00B0D0170210}) (Version: 1.7.0.210 - Oracle)

Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Liftoff (HKLM\...\Steam App 410340) (Version:  - LuGus Studios)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.500.3 - McAfee, Inc.)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 14.0.3061 - McAfee, Inc.)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.235 - McAfee, Inc.)

Microsoft LifeCam (HKLM\...\{8EC9E7BB-2443-49B1-8476-490EBF932C2E}) (Version: 4.25.512.0 - Microsoft Corporation)
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4893.1002 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6743.1212 - Microsoft Corporation)
Microsoft Rise Of Nations (HKLM-x32\...\RiseOfNations 1.0) (Version:  - Microsoft)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 51.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 51.0.1 (x86 en-US)) (Version: 51.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 51.0.1.6234 - Mozilla)
MSXML4 Parser (HKLM-x32\...\{01501EBA-EC35-4F9F-8889-3BE346E5DA13}) (Version: 1.0.0 - Microsoft Game Studios)
Multimedia Card Reader (HKLM-x32\...\{4B3D9AA4-B47A-4349-A64F-04D5A9226D7C}) (Version: 2.2.915.108 - Fitipower) Hidden
Multimedia Card Reader (HKLM-x32\...\InstallShield_{4B3D9AA4-B47A-4349-A64F-04D5A9226D7C}) (Version: 2.2.915.108 - Fitipower)
NetLogo 5.2.0 (HKLM-x32\...\5730-6571-9917-5170) (Version: 5.2.0 - )
Network Recording Player (HKLM-x32\...\{1E8D5C8F-7DA3-4B08-9C06-03A0B7FE1FB5}) (Version: 2.29.3220 - Cisco WebEx LLC)
NVIDIA 3D Vision Controller Driver 326.01 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 326.01 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.53 - NVIDIA Corporation)
NVIDIA GeForce Experience 1.6.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.6.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.53 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.17 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.0725 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.0725 - NVIDIA Corporation)
NVIDIA Virtual Audio 1.2.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.5 - NVIDIA Corporation)
Octoshape add-in for Adobe Flash Player (HKCU\...\Octoshape add-in for Adobe Flash Player) (Version:  - )
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4893.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4893.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4893.1002 - Microsoft Corporation) Hidden
Oracle VM VirtualBox 5.0.12 (HKLM\...\{6F93731D-89E1-4A8F-BDA9-D104860DDB02}) (Version: 5.0.12 - Oracle Corporation)
PeaZip 6.0.0 (HKLM-x32\...\{5A2BC38A-406C-4A5B-BF45-6991F9A05325}_is1) (Version: 6.0.0 - Giorgio Tani)
Phoenix R/C® (HKLM-x32\...\PhoenixRC) (Version: 5.5.k - Runtime Games Ltd)
Pix4Dmapper (HKLM\...\{B161A769-9BDF-47B6-9152-56824215947C}) (Version: 3.0.17 - Pix4D)
PocketCloud Windows Companion (HKLM-x32\...\{EC67E1FF-4433-4096-A091-CF2828434493}) (Version: 2.5.11 - Wyse Technology)
Polar Daemon (HKLM-x32\...\{2BA9320D-E061-4C71-ACCB-AC0E9D4FC82B}) (Version: 2.2.20000 - Polar Electro Oy)
Polar WebSync (HKLM-x32\...\{A3C03067-855A-4B5B-B08B-A1BFD68FCAF8}) (Version: 2.8.30000 - Polar Electro Oy)
Product Improvement Study for HP Officejet Pro 8630 (HKLM\...\{149F0901-C3BB-45F7-9C1F-4FFD078E4950}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
Python 2.5.4 (HKLM-x32\...\{2E0DFC24-7C4B-4DCF-BCC7-81C513BED3BC}) (Version: 2.5.4150 - Python Software Foundation)
QGIS 2.18 2.18.2 Las Palmas (HKLM\...\QGIS 2.18) (Version:  - QGIS Development Team)
QTReader_8062_qr64 (HKLM-x32\...\QTReader_8062_qr64) (Version: 8062_qr64 - Applied Imagery, LLC)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.200 - Qualcomm Atheros Communications)
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7544 - Realtek Semiconductor Corp.)
Realtek USB Audio (HKLM-x32\...\{0A46A65D-89AC-464C-8026-3CD44960BD04}) (Version: 6.3.9600.41 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.94 (HKLM-x32\...\Revo Uninstaller) (Version: 1.94 - VS Revo Group)
Rise of Nations Thrones and Patriots (HKLM-x32\...\RiseofNationsExpansion 1.0) (Version:  - )
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 1.05.28 - NVIDIA Corporation) Hidden
Sid Meier's Civilization 4 Gold (HKLM-x32\...\{55502C49-F061-428C-BF26-06ECDFB3AC29}) (Version: 1.72 - Firaxis Games)
Sid Meier's Civilization V (HKLM\...\Steam App 8930) (Version:  - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\steam app 8930) (Version:  - 2K Games, Inc.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SmartPropoPlus 4.0.3.0 (HKLM\...\{2E84A5A4-351E-4B00-9926-F50DBD7481E9}_is1) (Version: 4.0.3.0 - Shaul Eizikovich)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TurboTax 2015 (HKLM-x32\...\TurboTax 2015) (Version: 2015.0 - Intuit, Inc)
Vector Configuration Software (HKLM-x32\...\{544735F2-79C9-45FD-88FE-45F44343D073}) (Version: 12.07.00 - Eagle Tree Systems, LLC)
vJoy Device Driver 2.1.6.20 (HKLM\...\{8E31F76F-74C3-47F1-9550-E041EEDC5FBB}_is1) (Version: 2.1.6.20 - Shaul Eizikovich)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
Windows Driver Package - Arduino LLC (www.arduino.cc) Arduino USB Driver (01/04/2013 1.0.0.0) (HKLM\...\1E3EA5624DD04BEFECF3FFF6D3A21CCE9CD70A91) (Version: 01/04/2013 1.0.0.0 - Arduino LLC (www.arduino.cc))
Windows Driver Package - dji-innovations inc. (usbser) Ports  (12/06/2012 5.1.2600.5512) (HKLM\...\F731C4A8B354FB9B7579C5D98402D2F988E8B95C) (Version: 12/06/2012 5.1.2600.5512 - dji-innovations inc.)
Windows Driver Package - FTDI CDM Driver Package - Bus/D2XX Driver (07/12/2013 2.08.30) (HKLM\...\22CCD58B53472BE3FCAFF05631111C4062959A43) (Version: 07/12/2013 2.08.30 - FTDI)
Windows Driver Package - FTDI CDM Driver Package - VCP Driver (07/12/2013 2.08.30) (HKLM\...\BD00013670D26C16E19F284BF8E15DAF813497C7) (Version: 07/12/2013 2.08.30 - FTDI)
Windows Driver Package - Silicon Laboratories (silabenm) Ports  (10/18/2013 6.6.1.0) (HKLM\...\F92C2D6CB4EA0EE558BDF5F8BDD69083DFC62179) (Version: 10/18/2013 6.6.1.0 - Silicon Laboratories)
Windows Driver Package - Silicon Laboratories (silabenm) Ports  (12/10/2012 6.6.1.0) (HKLM\...\D680DEE0F68D64EC53D0C5769879D15D387054CC) (Version: 12/10/2012 6.6.1.0 - Silicon Laboratories)
Windows Driver Package - Silicon Laboratories Inc. (silabser) Ports  (03/28/2016 6.7.3.350) (HKLM\...\9437A0D535B29915072FCF153C7CA9B5FD547A24) (Version: 03/28/2016 6.7.3.350 - Silicon Laboratories Inc.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
华科尔航模配置 (HKLM-x32\...\{0FA1DD9C-F497-442A-8DC7-BB349B815F26}) (Version: 1.0.0 - walkera)

========================= Memory info: ===================================
Percentage of memory in use: 86%
Total physical RAM: 12248.98 MB
Available physical RAM: 1677.91 MB
Total Virtual: 17368.98 MB
Available Virtual: 2111.2 MB

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:915.4 GB) (Free:658.47 GB) NTFS

========================= Users: ========================================
User accounts for \\HAL9000

Administrator            Dad                      DefaultAccount           
Greutert Guest           Guest                    rkgre_000                
spoul_000                UpdatusUser              


**** End of log ****


Edited by hamluis, 28 February 2017 - 08:27 PM.


#7 hamluis

hamluis

    Moderator


  • Moderator
  • 55,752 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:10 PM

Posted 28 February 2017 - 08:42 PM

Your BOIND install has peak RAM usage equal to about 6GB of your installed RAM.

 

I see no indications of a problem with graphics.

 

I would uninstall/reinstall update the McAfee application.

 

If I had this problem...I would dump all the BOINC connections and see if that makes a difference in system performance.  None of your errors appears to be significant, IMO, but when a defense program cannot launch properly...I consider that a minor cause for concern and try to take corrective action.

 

Louis



#8 EddieG59

EddieG59
  • Topic Starter

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Local time:12:10 PM

Posted 11 March 2017 - 11:47 AM

First of all, thank you for all your help.  I uninstalled and resintalled McAfee and that did not solve the problem.  I cannot uninstall Zadig.  It is some type of driver that helps connect to certain USB devices. 

 

I next disabled AdBlock Plus.  It had no effect. 

I uninstalled iTunes.  It had no effect.

 

Finally I uninstalled BONIC and that seemed to solve the problem.  This is puzzling because I have been running BOINC (a distributed computing science project) for more than 15 years without any problems.

 

I just wanted to thank you and close the loop on this.

 

Cheers,

EG



#9 hamluis

hamluis

    Moderator


  • Moderator
  • 55,752 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:10 PM

Posted 11 March 2017 - 02:40 PM

Glad you solved it...thanks for letting us know.

 

Happy computing :).

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users