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AD Certificate Services Install Crash


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#1 xeonjackson

xeonjackson

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Posted 27 February 2017 - 05:35 PM

Hi All,

 

I have scoured the Googles looking for an answer to my issue but I have turned up with no solution, hence I am turning to you all for help.

 

I am attempting to install Active Directory Certificate Services on one of our Domain Controllers, but to no avail.

 

The server is Windows 2008 R2 with SP1.

 

Currently the Active Directory Domain Services role is installed, along with File Services, DNS Server and Web Server (IIS)

 

Here is where I am stuck:

 

Going into the Server Manager and clicking on Add Roles I then click on the checkbox for Active Directory Certificate Services, immediately MMC crashes with the following information.

 

Description:
  Stopped working
 
Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: mmc.exe
  Problem Signature 02: 6.1.7600.16385
  Problem Signature 03: 4a5bc808
  Problem Signature 04: mscorlib
  Problem Signature 05: 2.0.0.0
  Problem Signature 06: 53a1233d
  Problem Signature 07: 4227
  Problem Signature 08: a9
  Problem Signature 09: System.AccessViolationException
  OS Version: 6.1.7601.2.1.0.272.7
  Locale ID: 1033
 
Read our privacy statement online:
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 
Here is one other user I found that apparently is experiencing the same issue, but unfortunately no one answered their question.

http://www.edugeek.net/forums/windows-server-2008-r2/126321-management-console-keeps-crashing-during-installation-ad-cerificate-role.html

 

Here is what I have tried so far:

 

I tried running the install from the command line using DISM to install the certificate services.

The command states that it has completed successfully, but the role is not installed.

I have even rebooted and it does not appear.

 

DISM Instructions:  https://technet.microsoft.com/en-us/library/ee441260(v=ws.10).aspx

 

I tried running a hotfix that was mentioned here:

https://social.technet.microsoft.com/Forums/office/en-US/f5c6f0de-3742-4de6-adb0-e826217fa356/windows-server-2008-r2-mmc-crashes-when-adding-some-snapins?forum=winservergen

 

But it did not fix the issue.

 

I tried running sfc /scannow which ran successfully but did not fix the issue.

Its logs had the following issues but I havent been able to decode them in such a way to see if it would fix this issue.

 

2017-02-27 13:14:14, Info                  CSI    00000330 [SR] Beginning Verify and Repair transaction
2017-02-27 13:14:14, Info                  CSI    00000331 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
  Found: {l:32 b:N0sTJYY9E+Swk3BEdDAvJvreUCGkSrZGJdNMAR+JdSM=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2017-02-27 13:14:14, Info                  CSI    00000332 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2017-02-27 13:14:14, Info                  CSI    00000333 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
  Found: {l:32 b:kVmUvsMJDu+krskUgUqAR2u/XKKA81bzLOPAmxtQF6g=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
2017-02-27 13:14:14, Info                  CSI    00000334 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2017-02-27 13:14:14, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
  Found: {l:32 b:N0sTJYY9E+Swk3BEdDAvJvreUCGkSrZGJdNMAR+JdSM=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2017-02-27 13:14:14, Info                  CSI    00000336 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2017-02-27 13:14:14, Info                  CSI    00000337 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-814_neutral_GDR"
2017-02-27 13:14:14, Info                  CSI    00000338 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
  Found: {l:32 b:kVmUvsMJDu+krskUgUqAR2u/XKKA81bzLOPAmxtQF6g=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
2017-02-27 13:14:14, Info                  CSI    00000339 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2017-02-27 13:14:14, Info                  CSI    0000033a [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-814_neutral_GDR"
2017-02-27 13:14:14, Info                  CSI    0000033b Hashes for file member \??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
  Found: {l:32 b:N0sTJYY9E+Swk3BEdDAvJvreUCGkSrZGJdNMAR+JdSM=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2017-02-27 13:14:14, Info                  CSI    0000033c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
  Found: {l:32 b:N0sTJYY9E+Swk3BEdDAvJvreUCGkSrZGJdNMAR+JdSM=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2017-02-27 13:14:14, Info                  CSI    0000033d [SR] Could not reproject corrupted file [ml:520{260},l:114{57}]"\??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings"\[l:24{12}]"utc.app.json"; source file in store is also corrupted
2017-02-27 13:14:14, Info                  CSI    0000033e Hashes for file member \??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
  Found: {l:32 b:kVmUvsMJDu+krskUgUqAR2u/XKKA81bzLOPAmxtQF6g=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
2017-02-27 13:14:14, Info                  CSI    0000033f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
  Found: {l:32 b:kVmUvsMJDu+krskUgUqAR2u/XKKA81bzLOPAmxtQF6g=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
2017-02-27 13:14:14, Info                  CSI    00000340 [SR] Could not reproject corrupted file [ml:520{260},l:114{57}]"\??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings"\[l:66{33}]"telemetry.ASM-WindowsDefault.json"; source file in store is also corrupted
 
I cannot at this time upgrade the DC to server 2012 or 2016.  

At this point I am at a loss.  I do not want to have to reinstall our domain controller in order to get this to work, but I have run out of ideas on how to fix this issue.

 

Thanks.

 



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#2 JohnnyJammer

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Posted 27 February 2017 - 09:09 PM

About the only thing i could suggest is running the command pkiview.msc (This will show all certificate servers on your domain), then right click the main certificate server and click manage or it will show you an error on the pki server console. (I see it shows pki miss match)

From there see if it shows any errors of certs pending, failed, etc etc.


Edited by JohnnyJammer, 27 February 2017 - 09:10 PM.





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