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BSOD when starting some applications


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5 replies to this topic

#1 mrets123

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Posted 27 February 2017 - 12:52 PM

I know I have to post more info but I have to get ready to go to work. Wont be back untill 1:30am est

 

 OS - Windows  7 ultimate
·  x64 ?
· What was original installed OS on system? dont remember 
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
· Age of system (hardware) over 6 years old
· Age of OS installation - have you re-installed the OS? yes

· CPU q8400
· Video Card amd sapphire r9 290 tri-x
· MotherBoard - asrock g41 c gs
· Power Supply - brand & wattage corsair tx850 w

· System Manufacturer dont remember
· Exact model number dont remember

· Laptop or Desktop? desktop

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#2 mikey11

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Posted 27 February 2017 - 01:57 PM

post picture of the BSOD info



#3 bwv848

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Posted 28 February 2017 - 10:34 AM

Please run this:

 

:step1: Microsoft Genuine Advantage Diagnostic Tool (MGADiag)
 
• Download and save MGADiag from here.
• Right-click on MGADiag.exe, select Run as administrator, and accept any User Account Control prompts.
• Click Continue.
• Click Copy.
• Paste the copied information in your next reply.


If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#4 mrets123

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Posted 01 March 2017 - 03:22 AM

OK Sorry I took so long to reply but Ive been following this post: https://www.bleepingcomputer.com/forums/t/640644/bad-trojen-stopping-all-attempts-to-remove-locking-me-out-of-programs/page-3

because I like to do things myself and the driver that is causing my BSOD popped up on Malwarebytes antirootkit scan (drmkpro64.sys) a rootkit.agent.pua Thank goodness for this program. I will update after I get some sleep. Thanks for this forum.



#5 mrets123

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Posted 02 March 2017 - 05:22 AM

Ok last update.... I scanned with Malware anti-rootkit and it hung...

I scaned with Zemana anti-malware and it completed. Zemana Quarantined (drmkpro64.sys) along with others and now my PC is back to normal

I can start all my programs again. Thank you mods for this forum again and again.



#6 bwv848

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Posted 03 March 2017 - 09:43 PM

Glad you got the issue resolved.


If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)





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