Find out if the problem persists in Safe Mode with networking.http://support.eset.com/kb2268/?locale=en_US
Temporarily disable your AV program so it does not interfere.
Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides
Download Zoek tool from here
When the download appears, save to the Desktop
On the Desktop, right-click the Zoek.exe
file and select: Run as Administrator
(Give it a few seconds to appear.)
Next, copy/paste the entire script inside the code box below to the input field of Zoek:
any open Browsers.
Click the Run script
button, and wait. It takes a few minutes to run all the script.
When the tool finishes, the zoek-results.log
is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log is opened after the reboot.
Please attach the zoek-results.log in your reply.
Also, please provide an update on how the computer is behaving after running the above script.