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Malware Bytes Keeps getting deleted after restarting computer


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#1 east711

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Posted 27 February 2017 - 12:59 AM

Like the title says, Malwarebytes Anti-Malware 3.0 keeps getting deleted after I restart my computer. This has only happened today and has been recurring every time I keep installing it. I'm not sure what to do, is there a virus on my computer or is this a registry fault? Please help



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#2 buddy215

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Posted 27 February 2017 - 09:35 AM

When you say deleted....do you mean it is being uninstalled or real time protection is turned off?

Is this the FREE version or other?

 

If you have bought MBAM I suggest you post the problem in the MBAM Forum....Malwarebytes 3.0 - Malwarebytes Forums

 

Are you experiencing any known malware or adware symptoms....slow....ads...misdirected searches...etc.?


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#3 RolandJS

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Posted 27 February 2017 - 11:15 AM

This is a stretch, but, such can be an issue of the pay-for license.  I will lose my pay-for Emsisoft AM/AV now and then if the license process does not complete its cycle [whatever such is supposed to do]  during Windows' load/startup/internet connectivity.  I think my Malwarebytes sometimes bit the dust in the past.  Free versions "do not care one whit" about Windows load/startup, however, periodically, the pay-fors care.


Edited by RolandJS, 27 February 2017 - 11:17 AM.

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#4 east711

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Posted 27 February 2017 - 04:37 PM

@buddy215:

When I say deleted I mean actually as if I uninstalled it. The only thing that the base folder contains is mbae64.dll everything else is missing. I have premium and have had it for about half a year now with no problems until about 2 days ago. I have very high ping in league of legends, but nothing out of the ordinary other than malware bytes uninstalling. I ran a scan when i reinstalled it yesterday and found some registry things and quarantined/removed them.

@RolandJS :

i have premium and have had no problems until recently, it may just be some registry errors?



#5 buddy215

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Posted 27 February 2017 - 05:43 PM

I'm sure MBAM would like to resolve this for you. I still think you should ask for assistance at their forum. It's not unusual

for malware to prevent the updating of MBAM or to prevent downloading or installing of MBAM...but this I have never seen before.

 

I do have one other question...is there any chance that someone else could of had access to the computer?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 east711

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Posted 27 February 2017 - 05:52 PM

No one but me uses my computer. So it's likely no one messed with anything. 



#7 east711

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Posted 27 February 2017 - 06:15 PM

Also, I tried troubleshooting my Wi-Fi connections and got this https://gyazo.com/5c0ea6c03b06aad1a3f35e79a559c8f1

But this may be a nother topic that i have to start



#8 quietman7

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Posted 27 February 2017 - 06:29 PM


There have been reports of various issues and glitches with Malwarebytes 3.0. As noted above by buddy215, you should report this issue at the Malwarebytes 3.0 Support Forum so the development team can investigate.
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