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strange issue i've been having with mouse among other things


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#1 residi1

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Posted 26 February 2017 - 06:25 PM

a few days ago i noticed something had woken up my computer from sleep mode without my interference, according to the event logs it happened roughly 4 hours after i had put it to sleep.  i noticed my scroll wheel and scroll click weren't working at all, and whenever i'd try to scroll down by left clicking the right bar, it would shoot back to the top after i released the button.

 

i was also unable to type anything because the typing cursor would move all the way to the left no matter what, this was only remedied by disabling horizontal scrolling.  even now if i'm working on any page with control bars, the bars will move all the way to the left, in vlc player the volume seems to max out automatically for some reason too. i entered the powercfg -lastwake command and the id seemed to match my mouse, since i tested it with my older, broken mouse of the same model by putting my computer into sleep mode and waking it up.  my pc won't go into idle mode as long as i have this mouse hooked up and i am unable to fully put it into sleep mode, almost like something is permanently pushing one of the sensors on it.

 

i've tried almost everything i could think of, multiple virus scans with different programs, reinstalling the mouse, cleaning it with computer duster, running check discs and sfc scannow commands. i even tried to run a system restore but was unable to due it supposedly not being able to access a file.

 

 

any help would be appreciated,

thanks.


Edited by residi1, 26 February 2017 - 06:27 PM.


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#2 dicke

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Posted 27 February 2017 - 12:32 AM

My first suggestion would be to try a new mouse. Even the best ones give up the ghost after a time and become unreliable.

By NEW I mean one that has never been used before on any system.


Stay well and surf safe [stay protected]

Dick E


#3 residi1

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Posted 28 February 2017 - 01:03 PM

My first suggestion would be to try a new mouse. Even the best ones give up the ghost after a time and become unreliable.

By NEW I mean one that has never been used before on any system.

ok i will do that.  would plugging my current one into another computer see if it is indeed the mouse and not my current system also work?



#4 dicke

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Posted 28 February 2017 - 02:59 PM

That might confirm if the mouse is working. Save it if it does. It might be that the mouse and the system no longer wish to play well together

 

But I would still feel better if the mouse were new so that we can confirm that it is the system if things don't work correctly. W10 drivers and older hardware do not always play well together. If the mouse web site has a W10 driver available, that might also be a solution.


Stay well and surf safe [stay protected]

Dick E





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