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Computer "Expert deleted too many files


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#1 JohninTaylors

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Posted 26 February 2017 - 06:02 PM

After the expert installed MS Office Professional 2010, on my PC, I tried to unistall it as I was using Office 2007.  The uninstall failed, giving me a message that the file was corrupted and needed the original installation disk to uninstall.  I took the pc to the expert who could not uninstall Office 2010 either.  He then deleted every folder related to Office - including two mysterious folders marked Office 2012 and Office 2014.  And installed MS Office Enterprise 2007.   When I got my pc home I could use Excel again but no one in the family could access through our home group.  Our pcs all indicated that they were connected to network and we all could access the internet but stated that a homegroup existed but we could not join.  No option.  We all left the homegroup but cannot "join".  As I tried once again to access the Control Panel, I got the 26EE0668-aOOa-44d7-9371-BEB064C98683 System Call Failed.  I tried to shut down normally but could not, nor could I do so with task manager.  I crashed the pc and when I rebooted, I could open Control Panel.  Still could not connect 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by March 19 2013 (administrator) on 26-02-2017 at 17:28:13
Running from "C:\Users\March 19 2013\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: A780L3C Manufacturer: BIOSTAR Group
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe FE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : March192013-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : B8-97-5A-25-EF-5B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3961:ce84:2102:a0f1%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, February 26, 2017 2:14:55 PM
   Lease Expires . . . . . . . . . . : Monday, February 27, 2017 2:14:55 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 246978394
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-DC-09-B1-B8-97-5A-25-EF-5B
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{B1C33D51-39DF-4B80-BCDC-8911A4F336CB}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:c03::8b
 173.194.219.100
 173.194.219.139
 173.194.219.138
 173.194.219.102
 173.194.219.101
 173.194.219.113
 
 
Pinging google.com [173.194.219.138] with 32 bytes of data:
Reply from 173.194.219.138: bytes=32 time=17ms TTL=45
Reply from 173.194.219.138: bytes=32 time=26ms TTL=45
 
Ping statistics for 173.194.219.138:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 26ms, Average = 21ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 2001:4998:44:204::a7
 206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=55ms TTL=47
Reply from 98.138.253.109: bytes=32 time=58ms TTL=47
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 58ms, Average = 56ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...b8 97 5a 25 ef 5b ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    276
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::3961:ce84:2102:a0f1/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/26/2017 02:16:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 08:45:51 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.18538 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1710
 
Start Time: 01d29032fe6788d5
 
Termination Time: 20
 
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
 
Report Id:
 
Error: (02/26/2017 07:59:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/25/2017 05:06:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/25/2017 03:58:47 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/25/2017 03:58:47 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/25/2017 03:58:47 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/25/2017 03:58:47 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (02/25/2017 03:58:42 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/25/2017 03:58:42 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
 
System errors:
=============
Error: (02/26/2017 05:04:18 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer LHERLIHY
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1C33D51-39DF-4B80-BCDC-8911A4F336CB}.
The master browser is stopping or an election is being forced.
 
Error: (02/26/2017 02:41:07 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer LHERLIHY
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1C33D51-39DF-4B80-BCDC-8911A4F336CB}.
The master browser is stopping or an election is being forced.
 


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#2 opera

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Posted 27 February 2017 - 01:55 AM

Take it back to the 'expert' at the shop and demand that he fixes it correctly this time.



#3 JohninTaylors

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Posted 27 February 2017 - 07:46 AM

His "solution" is to replace W7 with W10 for $85.  At this point I would be happy to resolve the network problem  



#4 hamluis

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Posted 27 February 2017 - 09:24 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#5 JohninTaylors

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Posted 27 February 2017 - 10:07 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by March 19 2013 (administrator) on 27-02-2017 at 10:03:03
Running from "C:\Users\March 19 2013\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: A780L3C Manufacturer: BIOSTAR Group
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/27/2017 08:21:40 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: ehiVidCtl, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020
 
Error: (02/27/2017 07:15:07 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 09:27:13 PM) (Source: MsiInstaller) (User: March192013-PC)
Description: Product: Microsoft Office Office 64-bit Components 2007 -- Error 1935.An error occurred during the installation of assembly component {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.ATL,version="8.0.50727.42",type="win32", processorArchitecture= "amd64",publicKeyToken="1fc8b3b9a1e18e3b"
 
Error: (02/26/2017 09:12:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 07:37:30 PM) (Source: MsiInstaller) (User: March192013-PC)
Description: Product: Microsoft Office Office 64-bit Components 2007 -- Error 1935.An error occurred during the installation of assembly component {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.ATL,version="8.0.50727.42",type="win32" ,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b"
 
Error: (02/26/2017 07:18:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 06:36:01 PM) (Source: MsiInstaller) (User: March192013-PC)
Description: Product: Microsoft Office Office 64-bit Components 2007 -- Error 1935.An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,version="8.0.50727.42",type="win32", processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b"
 
Error: (02/26/2017 06:08:11 PM) (Source: Application Hang) (User: )
Description: The program CCleaner64.exe version 5.27.0.5976 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 168c
Start Time: 01d29084ea3d8181
Termination Time: 0
Application Path: C:\Program Files\CCleaner\CCleaner64.exe
Report Id: 693b7731-fc78-11e6-a884-b8975a25ef5b
 
Error: (02/26/2017 02:16:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 08:45:51 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.18538 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1710
Start Time: 01d29032fe6788d5
Termination Time: 20
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Report Id:
 
System errors:
=============
Error: (02/27/2017 08:09:53 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer LHERLIHY
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1C33D51-39DF-4B80-BCDC-8911A4F336CB}.The master browser is stopping or an election is being forced.
 
Error: (02/27/2017 07:21:53 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer LHERLIHY
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1C33D51-39DF-4B80-BCDC-8911A4F336CB}.The master browser is stopping or an election is being forced.
 
Error: (02/27/2017 07:14:56 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Cdr4_2K
 
Error: (02/27/2017 07:14:41 AM) (Source: Service Control Manager) (User: )
Description: The Garmin Device Interaction Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (02/27/2017 07:14:41 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Device Interaction Service service to connect.
 
Error: (02/27/2017 07:14:06 AM) (Source: Service Control Manager) (User: )
Description: The Cdralw2k service failed to start due to the following error: 
%%1275 = This driver has been blocked from loading
 
Error: (02/27/2017 07:14:06 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Cdralw2k.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Error: (02/27/2017 07:14:05 AM) (Source: Service Control Manager) (User: )
Description: The BrPar service failed to start due to the following error: %%1275 = This driver has been blocked from loading
 
Error: (02/27/2017 07:14:05 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\BrPar.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Error: (02/27/2017 07:13:40 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Cdralw2k.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Microsoft Office Sessions:
=========================
Error: (02/27/2017 08:21:40 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: ehiVidCtl, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020 ehiVidCtl, Version=6.1.0.0, Culture=neutral, PublicKey Token=31bf3856ad364e35
 
Error: (02/27/2017 07:15:07 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 09:27:13 PM) (Source: MsiInstaller)(User: March192013-PC)
Description: Product: Microsoft Office Office 64-bit Components 2007 -- Error 1935.An error occurred during the installation of assembly component {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.ATL,version="8.0.50727.42",type=" win32",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b"(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (02/26/2017 09:12:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 07:37:30 PM) (Source: MsiInstaller)(User: March192013-PC)
Description: Product: Microsoft Office Office 64-bit Components 2007 -- Error 1935.An error occurred during the installation of assembly component {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.ATL,version="8.0.50727.42",type="win32",processo rArchitecture="amd64",publicKeyToken ="1fc8b3b9a1e18e3b"(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (02/26/2017 07:18:42 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 06:36:01 PM) (Source: MsiInstaller)(User: March192013-PC)
Description: Product: Microsoft Office Office 64-bit Components 2007 -- Error 1935.An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,version="8.0.50727.42",type="win32",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b"(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (02/26/2017 06:08:11 PM) (Source: Application Hang)(User: )
Description: CCleaner64.exe5.27.0.5976168c01d29084ea3d81810C:\Program Files\CCleaner\CCleaner64.exe693b7731-fc78-11e6-a884-b8975a25ef5b
 
Error: (02/26/2017 02:16:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/26/2017 08:45:51 AM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.18538171001d29032fe6788d520C:\Program Files\Internet Explorer\iexplore.exe
 
CodeIntegrity Errors:
===================================
  Date: 2017-02-25 15:41:05.657
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-02-25 15:41:05.438
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-02-25 15:41:05.173
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-02-25 15:41:04.923
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-02-25 15:40:12.065
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-02-25 15:40:11.847
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-02-25 15:40:11.613
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-02-25 15:40:11.394
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-08-13 08:00:24.300
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-13 07:54:53.675
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
Adblock Plus for IE (32-bit and 64-bit) (HKLM\...\{0F347A49-E36C-4639-8D2E-003AD408B8B2}) (Version: 1.5 - Eyeo GmbH)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20070 - Adobe Systems Incorporated)
Adobe Digital Editions 4.5 (HKLM-x32\...\Adobe Digital Editions 4.5) (Version: 4.5.1 - Adobe Systems Incorporated)
Adobe Flash Player 24 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 24.0.0.221 - Adobe Systems Incorporated)
Age of Mythology (HKLM-x32\...\Age of Mythology 1.0) (Version:  - )
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
AMD Catalyst Install Manager (HKLM\...\{FAF03106-1653-15E1-3C0C-E7AE4FAE6EBF}) (Version: 8.0.877.0 - Advanced Micro Devices, Inc.)
ANT Drivers Installer x64 (HKLM\...\{3BC91908-2663-4293-9237-ED8887A112DD}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
ATI Catalyst Registration (HKLM-x32\...\{72736F5F-520D-472A-88CC-7B02872FD34E}) (Version: 2.01.0000 - ATI Technologies Inc.) Hidden
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
AudibleManager (HKLM-x32\...\AudibleManager) (Version: 9492784.1637888.2009680037.4442364 - Audible, Inc.)
Avast Free Antivirus (HKLM-x32\...\avast) (Version: 12.3.2280 - AVAST Software)
Brother 1440 (HKLM-x32\...\Brother 1440) (Version:  - )
Brownie (HKLM-x32\...\BROWNIE) (Version:  - )
CardRecoveryPro 2.5.5 (HKLM-x32\...\{D4F48A8F-8E81-43E0-847F-04318383476F}_is1) (Version: 2.5.5 - LionSea SoftWare)
CCleaner (HKLM\...\CCleaner) (Version: 5.27 - Piriform)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.2.4478 - CDBurnerXP)
Creative Audio Pack (HKLM-x32\...\Creative Audio Pack) (Version:  - )
Creative MediaSource 5 (HKLM-x32\...\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}) (Version: 5.00 - )
Creative Removable Disk Manager (HKLM-x32\...\Creative Removable Disk Manager) (Version:  - )
Creative System Information (HKLM-x32\...\SysInfo) (Version:  - )
Creative ZEN V Series (R2) (HKLM-x32\...\{9862E0CB-4727-4FFC-963A-E22A9E9EC10C}) (Version: 1.0 - )
Elevated Installer (HKLM-x32\...\{5B03FA90-580B-4470-8C58-1346FB0AE323}) (Version: 5.2.0.0 - Garmin Ltd or its subsidiaries) Hidden
Free YouTube To MP3 Converter (HKLM-x32\...\Free YouTube To MP3 Converter_is1) (Version: 4.1.29.1027 - Digital Wave Ltd)
Garmin Express (HKLM-x32\...\{25CEFA49-416F-491D-A9B2-E2037AF97868}) (Version: 5.2.0.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{cbe00eb4-8b6f-46b7-9a55-1dcd9e9fc133}) (Version: 5.2.0.0 - Garmin Ltd or its subsidiaries)
Garmin Express Tray (HKLM-x32\...\{974183A1-8ED7-49A7-8535-F317917A6266}) (Version: 5.2.0.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin USB Drivers (HKLM-x32\...\{3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}) (Version: 2.3.1.0 - Garmin Ltd or its subsidiaries)
Garmin WebUpdater (HKLM-x32\...\{AE1EC58E-B2AC-4959-A4C2-C38202A25239}) (Version: 2.5.6 - Garmin Ltd or its subsidiaries)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Hyland Web ActiveX Controls (HKLM-x32\...\{95C98A18-601B-4AA5-B793-141A765CA0C2}) (Version: 11.0.2172 - Hyland Software)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Age of Empires (HKLM-x32\...\Age of Empires) (Version:  - )
Microsoft Age of Empires Expansion (HKLM-x32\...\Age of Empires Expansion 1.0) (Version:  - )
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML4 Parser (HKLM-x32\...\{01501EBA-EC35-4F9F-8889-3BE346E5DA13}) (Version: 1.0.0 - Microsoft Game Studios)
Quicken WillMaker Plus 2015 (HKLM-x32\...\{661DA1B8-368B-42D5-BC0C-03B8C901A8FB}) (Version: 1.0.0.0 - Nolo)
Rapport (HKLM-x32\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1804.81 - Trusteer) Hidden
RealDownloader (HKLM-x32\...\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}) (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 12.0) (Version:  - RealNetworks)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.49.927.2011 - Realtek)
RealUpgrade 1.0 (HKLM-x32\...\{F4F4F84E-804F-4E9A-84D7-C34283F0088F}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
SafeZone Stable 1.51.2220.62 (HKLM-x32\...\SafeZone 1.51.2220.62) (Version: 1.51.2220.62 - Avast Software) Hidden
Sansa Updater (HKCU\...\Sansa Updater) (Version: 1.406 - SanDisk Corporation)
Savings Bond Wizard (HKLM-x32\...\{566DBD89-9955-4024-9384-A6301C8C6584}) (Version: 4.15 - )
The QI Macros for Excel (HKLM-x32\...\The QI Macros for Excel) (Version:  - )
Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1804.81 - Trusteer)
Unlocker (HKLM\...\{5993C960-4E90-4A00-A2F3-D0C4020A6992}) (Version: 1.9.2 - ajua Custom Installers)
Unlocker 1.9.1 (HKLM-x32\...\Unlocker) (Version: 1.9.1 - Cedrick Collomb)
Unofficial Oblivion Patch v3.2.0 (HKLM-x32\...\Unofficial Oblivion Patch_is1) (Version: 3.2.0 - Quarn and Kivan)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (HKLM\...\98157A226B40B173301B0F53C8E98C47805D5152) (Version: 04/19/2012 2.3.1.0 - Garmin)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
ZENcast Organizer (HKLM-x32\...\ZENcast Organizer) (Version:  - )
 
========================= Memory info: ===================================
Percentage of memory in use: 77%
Total physical RAM: 3839.3 MB
Available physical RAM: 857.79 MB
Total Virtual: 7676.79 MB
Available Virtual: 3091.78 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:281.13 GB) NTFS
3 Drive e: (My Book) (Fixed) (Total:149.01 GB) (Free:97.48 GB) FAT32
 
========================= Users: ========================================
User accounts for \\MARCH192013-PC
 
Administrator            Guest                    March 19 2013            
 
 
**** End of log ****

Edited by hamluis, 27 February 2017 - 11:56 AM.


#6 RolandJS

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Posted 27 February 2017 - 11:11 AM

Going forward, please make routine full image backups using Macrium Reflect, or anything similar, of the OS partition[s] and of the Data partition[s] onto affordable reliable external media -- especially just before taking computer to any fix-it place or person.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#7 JohninTaylors

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Posted 27 February 2017 - 11:52 AM

But do I want to copy possiblely corrupted files?



#8 hamluis

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Posted 27 February 2017 - 11:58 AM

Pleaxe...run the chkdsk /r command and follow that with the sfc /scannow command.

 

Louis



#9 JohninTaylors

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Posted 27 February 2017 - 12:02 PM

"access denied as you do not have sufficient privileges.You have to invoke this utility running in elevated mode."



#10 JohninTaylors

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Posted 27 February 2017 - 12:07 PM

"You must be an administrator running a console session in order to use the sfc utility"



#11 JohninTaylors

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Posted 27 February 2017 - 12:52 PM

Finally able to run cmd as an administrator.  

 

Chkdsk Type of the file system is ntfs  Windows has checked the file system and found no problems

 

SFC/ scannow "Windows Resource Protection did not find any integrity violations"


Edited by JohninTaylors, 27 February 2017 - 01:10 PM.


#12 RolandJS

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Posted 27 February 2017 - 01:18 PM

But do I want to copy possiblely corrupted files?

For this present situation, absolutely not.  I meant after this computer has been restored to pristine OS and data condition, then begin a backup routine.


Edited by RolandJS, 27 February 2017 - 01:24 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#13 JohninTaylors

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Posted 27 February 2017 - 01:20 PM

Good advice - can't rely on MS restore. 






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