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Cannot enter password windows 10


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#1 themeercat

themeercat

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Posted 26 February 2017 - 03:42 PM

I cannot log into my computer. I get turn on my PC and am instantly sent to the login page, my cursor is free and works, however, when I click on the password input box and try to enter my password, when I type the dots appear for milliseconds and then disappear, meaning I cannot enter my password.
I cannot perform a system restore as I cannot enter my password.
It is not an issue with my keyboard, as I have used 2 different keyboards and the on-screen keyboard.
It is a custom built PC, if that makes a difference.
I have made no recent software changes other than a Java install.
Any and all help appreciated,
Many thanks,
Jack

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#2 JohnC_21

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Posted 26 February 2017 - 04:50 PM

See if you can login using Safe Mode with Networking. Hold the Shift key and press Restart.

 

http://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10

 

Clear the password and then boot to normal mode.






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