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Help with multiple BSOD


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#1 Isaac1408

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Posted 26 February 2017 - 10:59 AM

By request of bwv848, here's what I was asked to answer/upload. I'd really appreciate any help I can get.

 

· Desktop
· OS - Windows 7
· x64 bit
· Windows 7
· Full retail version of OS
· System is 1 year old
· OS is 1 year old
· CPU - Intel® Core™ i5-4590 CPU @ 3.30GHz 3.30 GHz
· Video Card - NVIDIA GeForce GTX 960
· MotherBoard

       · System Manufacturer - MSI
       · Exact model number MS-7817
· Power Supply - brand & wattage (I'll update this when I'm able to open up the comp next)

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#2 bwv848

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Posted 27 February 2017 - 11:14 PM

Greetings,

Start by removing ALL the following programs, as they are known to cause BSODs:

MSI Command Center
MSI Live Update
MSI Suite
MSI NetworkGenie
MSI Smart Utilities
MSI Super Charger
MSI Intel Extreme Tuning Utlity

The latest BSODs blamed a Logitech Camera Driver and your NVIDIA graphics drivers (not again!!!):

*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
fffff880`0553aa48  fffff880`0f1dd655Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1d2655

Please reinstall your Logitech Camera Drivers and reinstall your NVIDIA graphics drivers. When reinstalling your graphics drivers, use version 368.69, as it seems to be pretty stable. Please perform a Custom Installation and ensure the Clean Installbox is checked. You should only install the Graphics Drivers and PhysX software. :exclame: DO NOT INSTALL ANY 3D DRIVERS!!!.


Edited by bwv848, 27 February 2017 - 11:15 PM.

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#3 Isaac1408

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Posted 04 March 2017 - 02:34 PM

I took all of your advice and I hope things become smoother. Thank you so much for your time and patience; I greatly appreciate it and am reminded why this is the only forum I use for help.



#4 bwv848

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Posted 04 March 2017 - 06:19 PM

Thanks — please do keep us updated!


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