This is a long post please take time to read if you're kind. Im a computer noob so help. I don't know where to put it in the topic or something so i don't know. Okay.
So I downloaded something. It was a game. I downloaded it. After downloading it (rar file), i transferred it to my external. Also I installed winrar (it didn't have it or something some sort) and extracted the file, did the things I think should be done. Installing it, it didn't install the game. Instead it installed some malware or something, the stuff/s just pops up. Tried to delete the stuff, put in recycle bin, then delete. But I can't delete one file in my external. So i saw something on the net how to delete file i cannot delete in my hard drive via command prompt and it worked. Went into recycle bin and deleted successfully. Now all of the installed/downloaded stuff aren't gone. There were some chinese stuff popping up on my screen on in a uc browser, that i did not install, but the stuff or something installed it, and other stuff. I don't know what to do. I searched the internet how to reset my laptop. Ran safe mode and then reset my pc. When it restarted, I think it worked. I looked and no traces of the stuff.
I plugged in my hard drive, but it wasn't scanned. Nothing shows up. I tried to open google chrome but it won't open up. So i opened internet explorer. Downloaded chrome again. After the download and installation are finished, I searched why isn't my laptop scanning my hard drive. I can't understand stuff I saw.
Please help me. I don't know if i did something wrong while fixing my laptop or something.
I don't know if it is a shallow problem or not but I panicked when some stuff popped so I don't know maybe I'm just dumb I don't know what to do.
My laptop is a Toshiba with windows 7
My external is also a toshiba
I turned it off for a while because i am a bit frustrated.
Sorry for the long post
Thank you in advance to someone who'll help me asap
Edited by hamluis, 26 February 2017 - 06:25 AM.
Moved from Backup/Imaging to Am I Infected - Hamluis.