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Always BSOD, please help.


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#1 Jim12345

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Posted 26 February 2017 - 04:00 AM

When it comes to computers I am happy to admit I know next to nothing, so any help would be much appreciated. 
 
I have looked at the BSOD Posting Instructions page and I have the zip file and I have attached it. When I run the perfmon /report it says "

An error occured while attempting to generate the report.
   
The operator or administrator has refused the request.

 

I don't know where to go from here. Please help I would really like to fix this problem. 

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#2 bwv848

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Posted 28 February 2017 - 10:50 AM

Hi there!

There was only one memory dump. Please stop using CCleaner as it automatically deletes them. You had a STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE:
1: kd> .bugcheck
Bugcheck code 0000009F
Arguments 00000000`00000003 ffffe000`8e3c8880 ffffd000`7bf7f960 ffffe000`91702010
If we use the !irp command on the fourth parameter of the bugcheck:
1: kd> !irp  ffffe000`91702010
Irp is active with 6 stacks 4 is current (= 0xffffe000917021b8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe0008e3c8880 00000000 fffff80193018590-ffffd00021bdc8f0 Success Error Cancel pending
	       \Driver\pci	dxgkrnl!DpiFdoPowerCompletionRoutine
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 ffffe00091846040 00000000 fffff803c999183c-ffffe00096258038 Success Error Cancel pending
	       \Driver\nvlddmkm	nt!PopRequestCompletion
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe00096258038    

			Args: 00000000 00000000 00000000 00000000
It blames your NVIDIA graphics drivers. Please reinstall them. **DOWNLOAD LINK** Please perform a Custom Installation and ensure the Clean Install box is checked. You should only install the Graphics Drivers and PhysX software. :exclame: DO NOT INSTALL ANY 3D DRIVERS!!!

If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 Jim12345

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Posted 28 February 2017 - 02:33 PM

Thank you very much. 



#4 bwv848

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Posted 28 February 2017 - 04:34 PM

You're welcome! I hope we will be able to resolve the issue!!!

If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)





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