I have been troubleshooting this issue since the 2nd of January and am currently at a loss. On the 2nd of Jan I upgraded from a GTX780ti to a 1080 and was excited by all the sparkling possibilities that could be. However after about 10 minutes of playing the whole system locked up with a buzzing sound from the speakers and required a hard restart. This problem persisted giving between 10 minutes to 5 hours of gameplay with no obvious cause. Temps are fine (CPU 60c, GPU 70c) and there are no spikes in temps or voltages at time of freezing. I have RMA’d the card twice now and even swapped to a different brand. I have broken down information as after 2 months there is quite a bit! I have also linked my latest .dmp file. I have no idea how to use one but I have information from WhoCrashed if this helps. I am completely out of ideas now and am hoping someone here can help!
- I7 5820k (OC 4.0ghz)
- Raijintek Triton Cooler
- 4x 4gb DDR4 2400mhz
- MSI X99 SLI Gaming Plus
- Superflower Golden Green HX 750w
- MSI Gaming X GTX1080 (tried 2 Gigabyte 1080’s before RMA)
-Playing graphically 'demanding' games will cause a complete system freeze with loud buzzing from speakers (if sound is playing at time of crash)
-No temp or voltage spikes or drop in FPS leading up to crash.
-This freeze can happen after 5 minutes, 5 hours or more. No obvious pattern.
-Putting my 780ti back in makes the problem go away.
-Witcher 3: it even freezes sometimes when I am in the quest journal, not only when in the 3d world.
-Prepar3d: Will freeze sometimes after 5 minutes, sometimes i'll get a 3 hour flight with no issues.
-Metro2033 Redux: Same as above, 5 minutes to 5 hours it will freeze.
-Stress testing software.
-Games such as CS:GO, Rimworld, Rust have never crashed/frozen.
- DDU and clean driver install.
- Different PCI slot
- Updated BIOS on card and motherboard
- Checked BIOS for obvious things (PCI-E gen etc.)
- RMA first card, RMA second card and swap to different brand on third card.
- Turn off overclock on CPU (still freezes, not sure if it lasts longer before freezing due to unpredictable nature of problem.
- Clean install of Windows 10.
- Reseat all components in case.
- Re-applied thermal compound to elements in case.
- Slightly upped voltage to RAM (this seemed to be a fix for a day before overclock failed to boot)
- Swapped power cables and sockets from PSU to components.
- Disabled Nvidia HD Audio
- Disabled Realtek HD Audio
- Windows Memory Checker
- Praying to various gods and diety's
On Wed 22-Feb-17 1:52:36 PM your computer crashed
crash dump file: C:\Windows\Minidump\022217-6203-01.dmp
This was probably caused by the following module: hal.dll (hal+0x3627F)
Bugcheck code: 0x124 (0x4, 0xFFFFD58054F84038, 0x0, 0x0)
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
I know this turned into a bit of a micro essay and I apologise!
Thanks for your time.
Edited by Winterino, 25 February 2017 - 09:15 AM.