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System will not boot past "Gateway" logo


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#1 GWDC1

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Posted 24 February 2017 - 02:47 PM

Please Advise.



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#2 JohnC_21

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Posted 24 February 2017 - 02:52 PM

Model number of the Gateway? One thing to try is a powercycle. Pull the power cord and if a laptop also remove the main battery if accessible. Hold the power button down for 30 seconds. Replace the power cord and battery. Reboot.

 

Can you access your BIOS settings?



#3 GWDC1

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Posted 24 February 2017 - 03:12 PM

Thanks,

 

I did all those. It is saying: "Press F2 to setup". And when I do, nothing is happening. Also it keeps loosing power after every 30 seconds.



#4 JohnC_21

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Posted 24 February 2017 - 03:53 PM

What is the model number?

 

If a desktop or laptop you can pull all RAM modules except one. Reboot and see if the problem is solved. If not switch slots with the one RAM module. If that does not work then use a different RAM module and also switch slots. 

 

If a desktop remove all cards except your graphics if you have a separate card and run with one RAM module switching slots until you can get the computer to boot.

 

The problem could be due to overheating if the computer shuts down after 30 seconds. 






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