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BSOD - PC crashes everytime I log in

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#1 soap47


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Posted 24 February 2017 - 05:09 AM



I experienced multiple bsods' yesterday and I couldn't pinpoint the problem. I am currently generating the SysnativeFileCollectionApp from Safe mode with Networking. As the system dumps show that earlier crashes were because of USBPcap and ACPI Virtual Power Controller Driver, I uninstalled USBPcap and reinstalled ACPI Virtual Power Controller Driver. But the problem still persists.


I tried to run chdsk and sfc /scannow but it shows an error. I also ran Memtest86+ and the laptop passes the test with no errors. Also checked my HDD status with Hard Disk Sentinel and Crystal Disk Info. Both of them show 100% HDD health. I couldn't run the PERFMON System Health Report as it shows an error - Error: The system cannot find the path specified. 



· OS - Windows 10 Single Language
· x86 (32-bit) or x64 ? - x64
· What was original installed OS on system? - Windows 8.1 Single Language
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - OEM version
· Age of system (hardware) - 2 years
· Age of OS installation - have you re-installed the OS? - 1 year ago

· CPU - Intel Core i3/i5/i7 @ 2.20GHz
· Video Card - NVIDIA GeForce GT 750M

· System Manufacturer - LENOVO 
· Exact model number (if laptop, check label on bottom) - IdeaPad Y500

· Laptop or Desktop? - Laptop 


Please help! Thanks in advance.

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#2 bwv848


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Posted 27 February 2017 - 10:51 PM


Unfortunately, there are potential signs of piracy on your computer. BleepingComputer's forum rules prohibit me from helping you further:

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.

If you would like help, please remove all illegal software on your computer and run the Sysnative reporting tool again.

Thank you.

Edited by bwv848, 27 February 2017 - 10:51 PM.

If I do not reply in three days, please message me.
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#3 soap47

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Posted 03 March 2017 - 05:03 AM

I am sorry I might have overlooked that rule. While I was waiting for a reply, I removed and updated all drivers, including the Nvidia drivers. It seems to have fixed the problem for now.


I'll remove the pirated software and re-run the tool. I'll also monitor for further BSODs.



Edited by soap47, 03 March 2017 - 05:03 AM.

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